@miro-pivar

Hi and welcome to the forum.

From the MediaInfo data you have posted it looks like you are using standard XAVC encoded video from a Sony camera - the program should have no issues with this video.

We need more information:

1. Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it.
    
2. Are the graphics card drivers up to date?
    
3. A screen shot of the Program settings, Device options tab.
    
4. The amount of free space on the hard drive(s) you have.
    
5. At which stage is the program freezing, importing, preview playback or when?

John EB
Forum Moderator

I'm having the exact same problem with this update: It freezes again and again. I have been using Magix software for years, but never had so much hassle with it before this update! This last time it was "Preloading" when it happened. Now I have to use Joblist to kill this process - and loose my work (again). For your information: I'm running Win11, and I can without any glitches edit my video files in fx Powerdirector or DaVinci Resolve. The only way I can get the Pro Premium 2022 to work for more than a few minutes is to restart the computer and not run other programs before I start Magix.

Furthermore, there seems to be something flawed about the way this program processes Windows messages, because the program doesn't respont correctly to the Alt+Tab keypress, which normally lets you switch between apps, but does not bring Magix to the front. I've learnt to live with this, but this freezing thing is really, really annoying ...!

Edit: In my project I have to 'tabs': one for the main project, and another tab, that I use for temporary editing parts of the movie, before I move them to the main movie. It now seems to me, that the freezing occurs whenever I start working in the second tab. So long as I only work in the first timeline-tab, the program doesn't freeze. Maybe it's a memory administration problem in Magix? For your information, the same happens in the newest update of the Pro X version. But I'm sure, the two programs share most of their code, so that's not surprising...

New Edit: No, sorry, the error seems to happen randomly, whatever timeline tab I'm working in. Didn't even get to the "Preloding" phase when I tried to add a new clip to the timeline. Just froze. Of course I have learned to save my project every time I make a change, but if this continues, I find it hard to keep using this software. Pity.

@Gredsted

Hi

See the post immediately above yours regarding computer specification.

Also the version number of Movie Edit Pro.

John EB
Forum Moderator

MAGIX Movie Edit Pro Premium, Version 21.0.1.104 (UDP3) UG code 8463 KA1.

I managed to finish my project (and even render it) after I closed the second movie tab, so I only had one movie tab open. As I mentioned earlier, the Pro X version (MAGIX Video Pro X, Version 19.0.1.128 (UDP3) UG code 8459 KA1) behaves exactly the same. My computers specifications have up til now been sufficient to run several generations of MAGIX software and any other software, I have thrown at it ;-)

@Gredsted

Hi

. . . . My computers specifications have up til now been sufficient to run several generations of MAGIX software . . . .

That may be the case for older versions of MEP and VPX, however the current versions have higher demands of the hardware, in particular the graphics card/chipset, additionally, depending on the processor model you may have lost some functionality with a recent update to the GPU drivers.

Please provide the computer specs.

John EB

Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz   3.19 GHz
Installed RAM 16,0 GB
Systemtype    64-bit operating system, x64-based processor
GeForce GTX 1060 6GB, version 86.6.63.0.56
Leif G

@Gredsted

Hi Leif

Thanks for the specifications.

Are the two graphics GPU drivers up to date:-

GTX 1060 - if you are not gaming on this computer are you using the Studio drivers (SD)? If not I would suggest you do - they are designed/suited to video work then the gaming drivers - the current version is 472.47 (30.0.14.7247) available here

If you are gaming on this PC are the Gaming Ready Drivers (GRD) up to date - the current version is 497.09 (30.0.14.9709).

Intel UHD 630 - the latest drivers are here - version 30.0.101.1069 .

In the MEP Program settings Device options tab, are the three options Import, Processing and Export set to the GTX 1060? If so try setting them to the Intel UHD 630.

Another user has reported a similar issue with 2 timeline projects - their workaround was to only have one timeline in the project.

HTH

John EB

Thank you very much for your information. I hope the timeline issue get fixed very soon, since it's a very useful feature, especially when working with large projects.

Your

Leif G

Well, I just opened my last project to make the changes you suggested (GTX 1060 >> Intel UHD 630) and guess what! The program froze as soon as I pressed the spacebar to play the movie! So it's probable not a 'multiple timeline'-issue only. As I'm sure you understand, the software is almost useless to me at the moment, and I do hesitate to start up on another big project using it. But anyways, thank you very much for your help!

@Gredsted

Hi.

The C: drive and project drive must also have enough room for the program to shuffle quite large files around on while editing, and the larger the project the larger the amount of free disk space may also need to be increased to. This could be another cause of the program freezing. Also did you update your drivers before making the changes to the program?

Also, out of interest, how long is the project and at what resolution are you working at?

Ray.

@Gredsted

Hi

. . . . when working with large projects . . . .

To expand on @CubeAce question - how large - ie how many movies (timelines) and the total run time of all timelines?

John EB

Hello again. Now all drivers and everything else is updated to it's latest incarnations. As suggested, I have set import, processing and export to Intel UHD 630, and I have briefly opened the faulty project with success. I have not have time to do any edits, play with timelines etc., but the good news are, that the editor didn't freeze. This is no warranty for future success, since the problem seems to occur at random intervals. As they say in the movies: "I'll be back" ... if Magix freezes again.

The faulty project was a very, very simple 7 min. movie, without any effects at all.

On the question of 'large projects': My projects vary from 3 min. to 45 min movies. Is a 45 min. movie a large project? Well, to me it is! I have without problems worked with up to 4 timelines in projects, that were composed of individual parts that needed to be combined into the final project. The software allows this, so it ought to work - and has done so in the past.

@johnebaker: Your remark about the UHD 630 being better for video work than the Nvidia GeForce GTX 1060 surprised me, since it goes against common knowledge among my friends. Could you please elaborate on this?

Regards,

Leif Gredsted

@Gredsted

Hi Leif

Thanks for the update, pleased you have

. . . . UHD 630 being better for video work than the Nvidia GeForce GTX 1060 surprised me, since it goes against common knowledge among my friends . . . .

Among gamers this is may be true. Video editing is a a very different game.

John EB

Hi John

"Among gamers this is may be true. Video editing is a a very different game."

OK. So I made a small, informal test. This is a short movie, 7 minutes in 1920 HD, 50p. I rendered it to MP4 with the two different graphics units using hardware encoding. Here are the results:

Intel UHD 630: time = 5:38, size = 1.371.279 bytes

GeForce GTX 1060: time = 2:42, size = 1.333.185 bytes

The two movies looks identical to me - I mean: without a really detailed analysis there is no obvious difference between the results. But the GeForce is twice as fast as the Intel. So where does the advantage of the Intel UHD kick in???

Regards

Leif Gredsted

@Gredsted @johnebaker @Former user @miro-pivar

Hi Leif.

I'm not a programmer, just another end user but I can see via task manager that having an approved Internal GPU within a CPU can be a bonus even if you have an appropriate third party graphics card.

An internal CPU bound GPU will on average process faster than a CPU on it's own doing software encoding.

An approved third party graphics card can outperform and Intel inboard GPU if the card is powerful enough and is very useful and more desirable if the CPU does not have one.

A lot of video editing packages can take advantage of having both to share the workload and will delegate different jobs to each while exporting. Sometimes, depending on the effects being processed, the Intel GPU will actually do a better or faster job than the third party graphics card.

You can see this happening using Task manager during exporting along various points during export. Even if the program is set to only use the third party graphics card.

You can also see the Intel GPU does more video decoding then the nvidia does at any one time but that the nvidia GPU does most of the video encoding (while exporting to HEVC) which if it was missing would probably be handled by the CPU.

At least that is how I read the performance graphs.

Either way, exports using both tend to be faster than using just one GPU.

[Edit]

I have setup a part of a project that uses plugins that MEP favours an inboard Intel GPU for most of the 3Dprocessing and if it was missing from the system the effects would have to be mainly run through the CPU and those effects mainly use one core to the max while the others are not used as much. A bit like some video games.

Even with an Intel GPU in the system or an nvidia one, effects that do noise reduction or colour / contrast correction can take ages to render.

Ray.

Thank you very much, CubeAce. As always, things get complicated once you dig into it as you have clearly shown, and my conclusion is, until proved wrong by arguments or examples, that I should set the MEP's import, processing and exporting to the Nvideo GeForce graphical card, because it's simply much quicker than the build in intel UHD 630.

@Gredsted

If both GPUs are available then setting the program settings to use the nvidia card for Import /Processing / Export is ideal but also in the. Windows / Settings / Display / Graphics settings, Make sure the Hardware-accelerated GPU scheduling is turned on and in the 'Choose an app to set preference' section choose Desktop app and browse and select the Magix Video Deluxe exe. file to add to your list of programs that can use that feature. Then click on the Options menu and choose Power saving. That will then allow MEP to access both the nvidia and Intel GPUs to share the processing load for both playback and export.

Ray.

@Gredsted @CubeAce

Hi

 I should set the MEP's import, processing and exporting to the Nvideo GeForce graphical card, because it's simply much quicker than the build in intel UHD 630.

From this comment I am not sure you have understood Ray's comments and examples! With the all Nvidia settings in the Program Settings the reason you are seeing such fast exports is because both GPU's are being utilised to the maximum advantage across a range of tasks and effects - compared to if you set the Intel UHD630 in all of the settings, where most of the work is being forced onto the Intel.

Peter

Oh yes, I think I understood it, hence my remarks about things getting complicated: Both GPUs being activated, when Nvidia is selected in NEP, but only the Intel UHD630 if this processor is selected in NEP. The Intel i7 is also very active, of course, in both cases. Correct?

And I'll check if hardware-accelerated graphics are turned on in Windows/Settings/Display/Graphics settings. Thanks a lot!

@Gredsted

Hi

. . . .  set the MEP's import, processing and exporting to the Nvideo GeForce graphical card . . . .

Correct

The Windows graphics settings @CubeAce, has given you are only required if you have one monitor and it is connect to the Nvidia GPU.

If you have 2 monitors you can connect one to the Nvidia GPU and the other to the motherboard video out, ie the Intel UHD 630, this will ensure the Intel GPU will remain active.

John EB
Forum Moderator

Perfect. Thank you very much.

I have similar issues after updating to MEP 21.02.2.130 (UDP3).

I load one file into the monitor for trimming. It goes OK. I click on the next file and MEP freezes.

Files are quite large filmed with a GoPro. I never had a problem previously.