I have the latest patch.
I was very annoyed discovering this software is NOT using my GPU!
I have a great NViDIA GeForce RTX 2060. However, I cannot make any serious project with it, because the program still works on Intel Graphics!! What is that about??!!
Strangely, my old Vegas Pro 14 is using this GPU!!
So what can you do about it? This situation makes my program impossible to use!!!!!!!!!!
Hi Dominik.
Sadly we can't do anything. This is a users forum only. No Magix staff here.
Ray.
Hi Dominik.
Sadly we can't do anything. This is a users forum only. No Magix staff here.
Ray.
ah, okay. Do we have any support forum?
You an use the 'SUPPORT' button at the top of the page to have a troll around trying to find an email address or easier, go to your account and send an email from there once you have logged in.
Ray.
You an use the 'SUPPORT' button at the top of the page to have a troll around trying to find an email address or easier, go to your account and send an email from there once you have logged in.
Ray.
I will try that. In the meantime I've found out that the setting is there, in Movie Edit Pro. But it makes all videos blank. The videos come from my phone, Xperia 5, in 21:9 (7:3) format and may use some kind of not standard codec... Strangely it works on Intel Graphics. But it should work on NViDIA GeForce, it's so much stonger and more capable.
Hi
. . . . I have a great NViDIA GeForce RTX 2060. However, I cannot make any serious project with it, because the program still works on Intel Graphics!! What is that about??!! . . . .
That is the way the program is designed. It has utilised the Intel iGPU since NVidia dropped the CUDA api NVCUVENC for encoding, 5 years ago, in favour of NVENC which MEP does support.
. . . . So what can you do about it? This situation makes my program impossible to use!!!!!!!!!! . . . .
We can do nothing about it - this is a user to user forum not Magix Support.
What is the problem with using the Intel iGPU, how does it stop you making a serious project, and how do you define a 'serious project' ?
John EB
Forum Moderator
Hi
. . . . I have a great NViDIA GeForce RTX 2060. However, I cannot make any serious project with it, because the program still works on Intel Graphics!! What is that about??!! . . . .
That is the way the program is designed. It has utilised the Intel iGPU since NVidia dropped the CUDA api NVCUVENC for encoding, 5 years ago, in favour of NVENC which MEP does support.
. . . . So what can you do about it? This situation makes my program impossible to use!!!!!!!!!! . . . .
We can do nothing about it - this is a user to user forum not Magix Support.
What is the problem with using the Intel iGPU, how does it stop you making a serious project, and how do you define a 'serious project' ?
John EB
Forum Moderator
Internal GPU makes projects unusable. The playback is stuttering like crazy, in unexpected places. This means you don't know what you do when you make any montage - you don't see the effect of your work.
"Serious" means in this case a 15 mins video for 3 music tracks with 30 or 25 clips imported and mixed/cut.
This is crazy it doesn't work on NViDIA. I bought this PC with this GPU to be able to really work on videos.
However, as I checked - the problem exists only on these imported footages from Xperia 5, in 7:3.
When I load any HD video in a new project, it works on NViDIA.
Hi
. . . . I bought this PC with this GPU to be able to really work on videos . . . .
Did you read the Movie Edit Pro system requirements before purchase?
. . . . "Serious" means in this case a 15 mins video for 3 music tracks with 30 or 25 clips imported and mixed/cut. . . . .
Are you using Proxy files - if not, then turn these on in the Project settings - they may take a few minutes to create and use more disc space, however they make for much smoother playback when having playback issues. They can also be deleted when the project is finished and exported.
Note if you are using complex collages these will slow down playback as they are rendered in real time for preview, you can pre-render these - refer to the PDF manual under Help for more information on this.
HTH
John EB
Hi
. . . . I bought this PC with this GPU to be able to really work on videos . . . .
Did you read the Movie Edit Pro system requirements before purchase?
. . . . "Serious" means in this case a 15 mins video for 3 music tracks with 30 or 25 clips imported and mixed/cut. . . . .
Are you using Proxy files - if not, then turn these on in the Project settings - they may take a few minutes to create and use more disc space, however they make for much smoother playback when having playback issues. They can also be deleted when the project is finished and exported.
Note if you are using complex collages these will slow down playback as they are rendered in real time for preview, you can pre-render these - refer to the PDF manual under Help for more information on this.
HTH
John EB
I am sorry, but do you think I am a silly boy? 😊 My computer is very powerful. I am also a Pro Audio user so no need to ask these questions.
My laptop is
HyperBook NH5, Intel Core i7-9750H 6 x 2.6 - 4.5GHz Turbo, 12MB, UHD 630, 45W,
16 GB (1 x 16) DDR4 2666 MHz CL16,
NVIDIA GeForce RTX 2060 6GB
So what you write is fine, but it is nonsense to use Intel 630 graphics card for any real video work.
So I would love to know what am I missing regarding this particular footage and the NVidia graphics that is making my videos black. Ir works on any "normal" video, but something is missing here. On my Vegas Pro 14 the footage is all green.
In the meantime I've found out that the setting is there, in Movie Edit Pro. But it makes all videos blank.
Could you explain exactly which setting you are changing?
Do you mean the preview window is blank when playing the project timeline, or when the exported footage is played?
The videos come from my phone, Xperia 5, in 21:9 (7:3) format and may use some kind of not standard codec...
It might help if we knew some details about the footage as your phone uses several codecs and formats to record - H.263, H.264, H.265 and VP8 and some unusual audio formats to boot. Best would be to analyse a clip from the problem recordings using Media Info - a free app and copying and pasting the text info from the tree view into your post.
.......but it is nonsense to use Intel 630 graphics card for any real video work.
Not if the program has been optimised to work with the Intel graphics and as such works extremely well in the case of the most commonly used video formats (including 4K) and codecs. Don't confuse the power of GPU's designed to render 3D textures in video games with the more basic requirements of rendering effects and encoding and decoding 2D video.
Peter
Hi Dominik.
A lot of modern mobile phones will record in many formats. The proprietary sfor the phone are mainly designed to reduce the processing needed internally to allow for higher bit rate recordings in real time and to reduce phone storage sizes of files. This often means using a variable frame rate codec that MEP is not designed to work with.
You should not have this problem if you record your video with a standard codec avoiding variable frame rates.
For those you have already recorded they may need to be re-encoded to a steady frame rate using something like HandBrake before they will work.
As for the Graphics card. Peter is correct. The graphics cards job inside of MEP has more to do with handling the number crunching for the video effects during playback than for rendering the final video.
There may be other applications out there that do use the graphics card for this job but they too have their problems. I have yet to see any user group where some members don't have problems of various kinds.
Ray.
Ray.
In the meantime I've found out that the setting is there, in Movie Edit Pro. But it makes all videos blank.
Could you explain exactly which setting you are changing?
Do you mean the preview window is blank when playing the project timeline, or when the exported footage is played?
The videos come from my phone, Xperia 5, in 21:9 (7:3) format and may use some kind of not standard codec...
It might help if we knew some details about the footage as your phone uses several codecs and formats to record - H.263, H.264, H.265 and VP8 and some unusual audio formats to boot. Best would be to analyse a clip from the problem recordings using Media Info - a free app and copying and pasting the text info from the tree view into your post.
.......but it is nonsense to use Intel 630 graphics card for any real video work.
Not if the program has been optimised to work with the Intel graphics and as such works extremely well in the case of the most commonly used video formats (including 4K) and codecs. Don't confuse the power of GPU's designed to render 3D textures in video games with the more basic requirements of rendering effects and encoding and decoding 2D video.
Peter
Well, it doesn't work extremely well since, as I said, is stuttering and making my work unusable. Man, how many times should I repeat this. It has barely any effects on it, just bunch of 2K videos in 7:3 format. And it's already choking. I can see that on this NViDIA it would load and work much much faster. And I want to use that. It's dedicated to work like that. And very powerful.
Video data:
General
Complete name : C:\Users\Hyperbook\Videos\Birthday\MOV_CINEMA_CLIP_020_20200426150337212.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (isom/mp42)
File size : 155 MiB
Duration : 55 s 791 ms
Overall bit rate : 23.3 Mb/s
Encoded date : UTC 2020-04-26 13:04:33
Tagged date : UTC 2020-04-26 13:04:33
com.android.version : 10
Video
ID : 2
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@Main
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 55 s 791 ms
Bit rate : 23.0 Mb/s
Width : 2 520 pixels
Height : 1 080 pixels
Display aspect ratio : 2.35:1
Frame rate mode : Variable
Frame rate : 23.976 (23976/1000) FPS
Minimum frame rate : 23.904 FPS
Maximum frame rate : 24.019 FPS
Standard : NTSC
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.353
Stream size : 153 MiB (99%)
Title : VideoHandle
Language : English
Encoded date : UTC 2020-04-26 13:04:33
Tagged date : UTC 2020-04-26 13:04:33
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : HLG
Matrix coefficients : BT.2020 non-constant
mdhd_Duration : 55791
Codec configuration box : hvcC
Audio
ID : 1
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 55 s 636 ms
Source duration : 55 s 637 ms
Bit rate mode : Constant
Bit rate : 156 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 1.03 MiB (1%)
Source stream size : 1.03 MiB (1%)
Title : SoundHandle
Language : English
Encoded date : UTC 2020-04-26 13:04:33
Tagged date : UTC 2020-04-26 13:04:33
mdhd_Duration : 55636
Now, it is a H.265 Video.
Things:
- I can hear the audio from the footage even if it is blank.
- The footage is BLACK on preview window and on the editing interface. I did not export it yet.
- As before - when I import some other videos I have no problem. I can see them etc.
- So it's rather a codec format issue? It is very strange.
Hi Dominik.
A lot of modern mobile phones will record in many formats. The proprietary sfor the phone are mainly designed to reduce the processing needed internally to allow for higher bit rate recordings in real time and to reduce phone storage sizes of files. This often means using a variable frame rate codec that MEP is not designed to work with.
You should not have this problem if you record your video with a standard codec avoiding variable frame rates.
For those you have already recorded they may need to be re-encoded to a steady frame rate using something like HandBrake before they will work.
As for the Graphics card. Peter is correct. The graphics cards job inside of MEP has more to do with handling the number crunching for the video effects during playback than for rendering the final video.
There may be other applications out there that do use the graphics card for this job but they too have their problems. I have yet to see any user group where some members don't have problems of various kinds.
Ray.
Ray.
You write like you didn't read my post before? It is a recording from a Sony device, from the professional app Cinema Pro. Nothing unusal there. 2K video, 23.98 framerate etc. It works with Intel Graphics but they're crap for this kind of work. I want to utilize the dedicated graphics. Which work with other videos, but with this footage - there is a problem. And I want to use my graphics card.
Looking at your file output, it is like I said Variable frame rate. It will need to be converted.
Looking at your file output, it is like I said Variable frame rate. It will need to be converted.
Again, as I said. I WORKS ON INTEL. It doesn't work on stronger, more powerful Graphic card. It doesn't look like any framerate problem.
We see this problem here all the time. It's up to you to decide whether to believe the answer or not. Also while on the subject of your files output. It is ten bit rather than the more common eight bit. I'm not sure where that is a problem of not (shouldn't be) but the overall bit rate of 23.3 Mbps,is extremely small for a video of that resolution.
Either way, I am out of helping you..
We see this problem here all the time. It's up to you to decide whether to believe the answer or not. Also while on the subject of your files output. It is ten bit rather than the more common eight bit. I'm not sure where that is a problem of not (shouldn't be) but the overall bit rate of 23.3 Mbps,is extremely small for a video of that resolution.
Either way, I am out of helping you..
Great. So explain to me how the video works on weaker graphics card, and does not work on a stronger, professional one.
In the meantime I've found out that the setting is there, in Movie Edit Pro. But it makes all videos blank.
Could you explain exactly which setting you are changing?
Do you mean the preview window is blank when playing the project timeline, or when the exported footage is played?
The videos come from my phone, Xperia 5, in 21:9 (7:3) format and may use some kind of not standard codec...
It might help if we knew some details about the footage as your phone uses several codecs and formats to record - H.263, H.264, H.265 and VP8 and some unusual audio formats to boot. Best would be to analyse a clip from the problem recordings using Media Info - a free app and copying and pasting the text info from the tree view into your post.
.......but it is nonsense to use Intel 630 graphics card for any real video work.
Not if the program has been optimised to work with the Intel graphics and as such works extremely well in the case of the most commonly used video formats (including 4K) and codecs. Don't confuse the power of GPU's designed to render 3D textures in video games with the more basic requirements of rendering effects and encoding and decoding 2D video.
Peter
And what am I changing? I am changing the Graphic Card.
Again, any other footage I throw - it works. And on this Intel this footage also works. On NViDIA - it's black.
I understand your frustration at this problem but I must remind you of the Community rules, to be found in the footer of every forum page, especially number 1 which quite specifically says, amongst many other things, "Avoid provoking other members and keep your comments factual and objective. Angry posts written to blow off steam will be deleted".
You may not like what you are being told but if you become abusive or dismissive of the facts being presented to you by other users, your posts WILL be deleted and your membership of this forum WILL be removed.
Please understand this is a final warning.
Jeff
Forum Moderator
I understand your frustration at this problem but I must remind you of the Community rules, to be found in the footer of every forum page, especially number 1 which quite specifically says, amongst many other things, "Avoid provoking other members and keep your comments factual and objective. Angry posts written to blow off steam will be deleted".
You may not like what you are being told but if you become abusive or dismissive of the facts being presented to you by other users, your posts WILL be deleted and your membership of this forum WILL be removed.
Please understand this is a final warning.
Jeff
Forum Moderator
Well. Can you show me which post of mine is breaking the forum rules? Please? I am Pro Audio user for a decade. On Magix. Please.
Yes it is a bit frustrating to see replies which do not correspond to my question or correspond to it in a very generic way. I try to help as much as possible on Samplitude forum, beeing active there almost every day. So what you write is quite offending to be honest.
Hi
Now we have a more complete picture of what you are working with, I would like to make the following points, the combination of which, are all working against you in achieving a smooth performance and the black/green issues on export:
As @emmrecs has stated, you may not like what you are being told, however we are trying to help you with the issues you are having.
Help us to help you by responding to questions with the required information, the more the better if it is relevant, in a concise manner and matching the questions asked. This will make the process of assistance easier and less frustrating for everyone.
John EB
Forum Moderator
I quote from your previous posts, with certain phrases bolded:
I am sorry, but do you think I am a silly boy? 😊 My computer is very powerful. I am also a Pro Audio user so no need to ask these questions.
Man, how many times should I repeat this
In reply to @CubeAce who made an entirely relevant comment about variable frame rate, you replied:
Great. So explain to me how the video works on weaker graphics card, and does not work on a stronger, professional one.
You go further in your latest post and say:
it is a bit frustrating to see replies which do not correspond to my question or correspond to it in a very generic way
Please explain how other users who have shown themselves willing to help you have given replies which do not respond to my question... etc.
It has been explained to you that Magix "favours" Intel processors. Peter (@Scenestealer), an experienced user and forum moderator, quite correctly told you:
the program has been optimised to work with the Intel graphics and as such works extremely well in the case of the most commonly used video formats (including 4K) and codecs. Don't confuse the power of GPU's designed to render 3D textures in video games with the more basic requirements of rendering effects and encoding and decoding 2D video.
The fact that you seem unable or unwilling to accept this is, unfortunately, yet another example of "rudeness" to another poster. I would view it the same, whether or not a moderator had made the post, by the way.
I accept you do not agree with my view that you are, in essence, behaving abusively towards other posters but that is my view and I would ask that you make any further posts without using any words which could be considered as dismissive of or abusive to other posters and their views.
Jeff
Forum Moderator
Hi
Now we have a more complete picture of what you are working with, I would like to make the following points, the combination of which, are all working against you in achieving a smooth performance and the black/green issues on export:
- HEVC (h.265) is a very highly compressed format and requires a lot of processor/GPU power to decode and encode and even full size PC's struggle with more powerful processors can struggle when effects etc are applied.
- using a laptop for video editing is liable to thermal limiting of the CPU and GPU and exhibit reduced performance compared to a full size PC of the same spec which can dissipate heat more efficiently
- if the RTX 20260 is using the original gaming drivers the these are not good for best video editing performance - NV have a set of Studio drivers, for their new GPUs including the RTX, which are designed for video editing.
- Using Proxy files - you have not responded whether you are using them or not - if you are not, then I recommend doing so if sufficient disc space is available.
- The source video is variable frame rate - many video editors, not just MEP and Vegas - do not work properly with variable framerate, it must be converted to fixed frame rate for smoother performance - the processor/GPU is not having to do extra work calculating what the missing frames are.
If you can, change the Experia recording mode to h.264 and fixed framerate, avoid using HEVC, it should also make editing potentially smoother.
- You have not mentioned which codec MEP is set to use for mp4/AVCHD export - if it is the MainConcept codec it does not work well with some combinations of export settings and hardware acceleration.
As @emmrecs has stated, you may not like what you are being told, however we are trying to help you with the issues you are having.
Help us to help you by responding to questions with the required information, the more the better if it is relevant, in a concise manner and matching the questions asked. This will make the process of assistance easier and less frustrating for everyone.
John EB
Forum Moderator
Well, I don't think the powerful laptop is an issue regarding video editing. I mean today it's quite a normal thing. I know many people doing stuff on laptops.
As for proxy - yes, I started to use it in this project which changed absolutely nothing. It works like before - with unusable stutters.
But still, with all the things you said - I want to understand the black screen on RTX 2060. This is something unusual. Especially when other type of footage works.
I am not going to rerender any of the footage because it's too late for this regarding the amount of work which has already been made.
Ir is even more crazy - my phone can edit these videos.....