@me_again

Hi Andy.

While I don't feel sorry for any software company I do sympathise with the problems they incur. There are always new components and operating systems and people who decide to upgrade or need to replace a broken system so the software has to cope with those changes as well as the camera hardware or screen capture programs for gaming that creates the videos, with newer codecs, or different implementations of older ones so that the program continues to run. But how are they going to persuade the user they need a new program without offering something new themselves? We are in a constant chicken and egg situation. That and where is new income coming from if people don't want to do a subscription?

Personally I think subscriptions would be more popular if offered for shorter contract periods (say three months) and it was much easier to unsubscribe or better yet the program would stop working the month after the last payment with no intervention needed by the user. The trouble with that would be mainly user abuse but if the user base were large enough I think a company would survive. Not that subscriptions are unpopular or widespread, especially among younger users, possibly with more disposable income or are just not bothered about such things as ownership. Not that we own our programs. We just have a licence that allows continuous use that in theory could be revoked under certain circumstances. This has happened in the past to some firms that go broke. Normally the result is they issue a key that allows the software to be used after they cease business but once an operating system changes sufficiently as to make the program obsolete or those components are no longer available, it has reached the end of its useful lifespan.

I think there is a small user club in Germany that is close to the Magix headquarters where they do have interaction on occasion with Magix staff where ideas are exchanged but I'm not sure.

Ray.

@CubeAce

I think there is a small user club in Germany that is close to the Magix headquarters where they do have interaction on occasion with Magix staff where ideas are exchanged but I'm not sure.

If that is indeed the case, then that surely is verging on the incestuous.

How many thousands / millions worldwide use a Magix product and would like the program to do x or y?

I wonder (again if true) how many of the Magix' elite gang ever complain about the end product of their input.

Magix would do better if they had a random program of customer requirements or issues. They know who every one of us is so choose a few names at random and ask - emails don't cost anything.

Worldwide, every system variation and requirement would surely be covered. Just the odd person saying this or that is wrong doesn't really work - apologies, not odd, maybe occasional would be a better word.

Of course that will never happen which is why this forum is necessary.

Ho hum, such is life and big business.

AndyW

@me_again

Hi Andy.

I'm not sure I would describe such interactions as 'verging on the incestuous' just because a group or maybe just a few users happen to be in a close proximity where interests align.

I volunteer locally to a large charity based trust and regularly attend the monthly employees meetings and have over the last nine years or so talked to the CEO or a manager about ideas I've had that have been implemented if they found them beneficial or politely ignored if not. I had two ideas at today's meeting. One they were keen to see if it could be implemented and one I was told could not be done due to the restraints imposed on the charities charter.

I do worry when communication channels dwindle but then again there was a time when such things didn't exist at all.

I am on two other non video related forums. Both have employee moderators. Both answer quickly to enquiries. One has a software product. The other is hardware related.

The software company is normally upfront about what can and can't be done and will offer a way of achieving a desired outcome the user may not realise exists or if a bug or a request for a feature request it is fixed if possible or added when the next release of the product happens. (Again if it is possible and they see a real user benefit.)

The hardware company will try to fix bugs in updates for the first few software updates that get reported. Additional requested features are sometimes addressed in the next new version of the product as long as it is possible or has user benefit.

In both cases though product development may well be quite advanced on the next release and most company beta testing ceased. Bugs and needed features only come about by users finding problems or inadequateness once released.

I think most requests if popular by the masses are seriously thought about and implemented if possible. It's good business practice, but implementation can take time or serious effort to achieve. Sometimes, no matter how good a suggestion is, it may also just not be possible for whatever reason. Maybe an idea is already patented by another company or some countries laws prohibit some functions. For instance, it is impossible in Japan to shut off the electronic sound of starting or stopping a recording of a camera. It must by law emit a beep. This can be switched off in other countries but not the home market.

Ray.

The only reason I'm keeping it is because it has the AV1 codec built--in, and some Youtubes are being encoded with it. Since @rse around with funny YTs, I find having AV1 support quite handy.

@me_again @CubeAce Hi, going back to this comment, AV1 exports from MMS2024, it will play ok in MPC & VLC Player but the file when loaded back into MMS it has big blank frames on the timeline & won't load into Vegas, Silhouette or Mocha Pro, I've dropped Adobe AE so I can't check that. So for me this export option is useless, unless I'm doing something wrong but there's only a limited amount of export options & i think i've tried them all,

Website says it's limited to certain hardware.

PS I downloaded this from Microsoft just after updating MMS to 2024, that might be why the players work but made no difference to the editors

https://apps.microsoft.com/store/detail/av1-video-extension/9MVZQVXJBQ9V?hl=en-gb&gl=gb&rtc=1

@Former user

Hi Gid.

Yes, those graphics processors have inbuilt AV1 hardware encoders/decoders. There is more information on the nvidia website.

MMS 2024 according to the specs page does not support the playback of AV1. Only VPX 15 does.

Ray.

@CubeAce Thanks, I have VPX14, I bought it for the first time just as a test, I won't be upgrading it. AV1 sounded interesting & may be a future format but never mind, at the mo it doesn't work on my other editors so I'm happy with the formats I've been using. 🤷‍♂️😁

I see Magix AV1 in Vegas for rendering, but when I try to use it, fail. I'm good with what is working and is sort of the "norm" in rendering my finished project.