Instagram Story render bug

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johnebaker wrote on 7/8/2020, 7:43 AM

@Zaza_from_Johor

Hi

Can you upload that particular clip to Dropbox or other file sharing site so we can test it.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 7/8/2020, 8:57 AM

@Zaza_from_Johor

Hi Zaza.

I have an Osmo Pocket and the latest version of MEP. I'm not mixing footage with phone footage though. I don't know if that is producing problems but can't see why it should.

Exports are exported exactly the same as I see the view in the editing monitor of MEP.

I wonder why that is not picked up in MEP.

I Also don't used footage from the My Mimo app via my phone but directly from the micro SD card of the Osmo Pocket to the PC.

Latest firmware on the Osmo Pocket should be 01.10.00.30.

I'm not aware of any updates to MEP since your original problem.

Ray.

Last changed by CubeAce on 7/8/2020, 9:00 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5608

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Zaza_from_Johor wrote on 7/8/2020, 11:58 AM

I uploaded several files to a dropbox folder: there is oneclip from my Samsung and the rest from the Osmo:

https://www.dropbox.com/sh/vbv0r48hqmlnqnr/AACa_Iab60ESLWbpiMLbdsACa?dl=0

Let me know if you can access and download them

johnebaker wrote on 7/8/2020, 1:23 PM

@Zaza_from_Johor

Hi

Thanks for the clips - will get back to you after testing.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 7/8/2020, 1:24 PM

@Zaza_from_Johor

Hi Zaza.

I've been able to access and download them.

The first thing I notice is the phone file still reporting a variable frame rate. Did you convert it to constant frame rate before using? What did you set the project to? The phone is reporting 60fps (averaged between 47.294fps to 60.362fps) and the Osmo Pocket constant at 59.940 fps.

The second thing I notice is the Osmo Pocket is reporting a 270 degree rotation compared to the phone's 90 degree rotation. Effectively shooting upside down by comparison. I suppose that depends on whether you hold your Osmo Pocket in your left or right hand. Whether either of those things are making MEP hiccup or not I've yet to find out and try to make a mini project.

I will get back to you on that, possibly tomorrow.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5608

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

CubeAce wrote on 7/8/2020, 2:32 PM

@Zaza_from_Johor

Hi Zaza

I just put the clips together and exported as an MP4 file with no problems. I imported the clips to MEP not adjusting the phone clips frame rate. I only used the rotate button (not the rotating control) in the project setup and refused the option to adjust the project on importing each clip. The result I recorded and uploaded to YouTube.

Although no real editing took place beyond sticking the clips one after another I can't identify any problems at this point.

You will have to use the YouTube button to get to the better quality recoding. It's rubbish playing it here for detail.

Screen shots of project.

Rotation method.

 

Checking frame size.

Ray.

Last changed by CubeAce on 7/8/2020, 4:26 PM, changed a total of 7 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5608

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 7/11/2020, 2:20 PM

@Zaza_from_Johor

Hi

After extensive testing on 2 different computers with different graphics cards, I, like @CubeAce, cannot replicate the issue you are having.
The only small issue is with the video clip (not DJI) that is variable frame rate, these clips would be better converted to constant frame rate, however in this particular instance the frame rate differences between the upper and lower rates appears to be 'manageable' by MEP.

John EB

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 7/11/2020, 6:32 PM

@Zaza_from_Johor

Hi.

Earlier in the thread you said

Thanks Ray... That is what I have been doing exept the last part where I click on adjust to adjust the playback window display to a portrait mode.

You must not do that if you have adjusted the project to the correct ratio to begin with. It must be the 'Do not Adjust' option.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5608

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Zaza_from_Johor wrote on 7/15/2020, 8:27 AM

@Zaza_from_Johor

Hi.

Earlier in the thread you said

Thanks Ray... That is what I have been doing exept the last part where I click on adjust to adjust the playback window display to a portrait mode.

You must not do that if you have adjusted the project to the correct ratio to begin with. It must be the 'Do not Adjust' option.

Ray.

I only do that after I pressed ctrl E to change the orientation

 

When I drop a file on the time line I don t.....

Zaza_from_Johor wrote on 7/15/2020, 8:37 AM

What I don t get.. .is I never had this issue before..... until I upgraded to the latest version of MEP.....

CubeAce wrote on 7/15/2020, 9:01 AM

@Zaza_from_Johor

Hi.

I don't know what version you had before but it has always worked the same way for me over the last few versions of MEP. Then again, it's not a ratio setting I would normally use.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5608

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Zaza_from_Johor wrote on 7/15/2020, 9:06 AM

@Zaza_from_Johor

Hi.

I don't know what version you had before but it has always worked the same way for me over the last few versions of MEP. Then again, it's not a ratio setting I would normally use.

Ray.

19.0.2.58 (UDP3)

CubeAce wrote on 7/15/2020, 11:31 AM

@Zaza_from_Johor

That's the current version. Nothing has changed.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5608

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 7/15/2020, 12:27 PM

@Zaza_from_Johor

Hi

. . . . after I pressed ctrl E to change the orientation . . . .

That is the most likely cause of your issue!

Assuming you have not re-assigned keyboard shortcuts - Ctrl + E is the Object Properties dialog, see image below, which only allows you to change the Aspect Ratio of the image and has nothing to do with orientation, the Aspect Ratio is the width/height ratio of the image, changing it distorts the image.

Once you import an object and it is in the wrong orientation, you use the Rotation effect to change the orientation and then Size and Position to set the width - see the tutorial again from 1m 10 secs to 2m 10 secs whre an image is imported and is in the wrong orientation.

John EB
 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Zaza_from_Johor wrote on 7/16/2020, 5:56 AM

@Zaza_from_Johor

Hi

. . . . after I pressed ctrl E to change the orientation . . . .

That is the most likely cause of your issue!

Assuming you have not re-assigned keyboard shortcuts - Ctrl + E is the Object Properties dialog, see image below, which only allows you to change the Aspect Ratio of the image and has nothing to do with orientation, the Aspect Ratio is the width/height ratio of the image, changing it distorts the image.

Once you import an object and it is in the wrong orientation, you use the Rotation effect to change the orientation and then Size and Position to set the width - see the tutorial again from 1m 10 secs to 2m 10 secs whre an image is imported and is in the wrong orientation.

John EB
 

 

Apologies... I meant "E"

To sum up I do exactly like you guys do and what I have been doing for months

When I said upgraded.. I renewed the license and had to download the software once more

Zaza_from_Johor wrote on 7/16/2020, 8:58 AM

BIG UPDATE:

I ran a battery of tests: the main findings

Holding the device that was rotated 90 degrees clockwise does not affect the rendering... video file rendered is perfectly centered and ratio is ok.

However holding the device rotated 90 degrees anticlockwise affects the rendering.

Using a file that was filmed 90 degrees anticlockwise: I then rotated the file 3 x 90 degrees and the Mirror to vertical axis. Rendering the file like this solved the problem

 

Does this would give you an idea why there is a problem in the first place? and how would I find which angle was filmed a particular clip?

 

 

johnebaker wrote on 7/16/2020, 4:00 PM

@Zaza_from_Johor

Hi

. . . . Does this would give you an idea why there is a problem in the first place? . . . .

This could be a quirk of the particular device. I tried all forum orientation with my Samsung and they export OK when rotated to the correct orientation.

For landscape, without the need for rotation, my Samsung must be held with the camera closest to the my left hand when holding in front of you. For portrait requiring only a single rotation the camera must be at the top.

HTH

John EB

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Zaza_from_Johor wrote on 7/26/2020, 4:05 AM

@Zaza_from_Johor

Hi

. . . . still I get this cropped shrink video on the section that originated from the Osmo pocket clips . . . .

Are there any other effects applied to the clip that is doing this eg Section ?

John EB

No other effect applied

CubeAce wrote on 7/26/2020, 6:09 AM

@Zaza_from_Johor @johnebaker

Hi.

If you both noticed in my earlier reply I had noticed the orientation of the Osmo Pocket clips and commented on them. Also that despite that, on my machine it did not present any problems. I did use the least amount of rotations to get the clips upright. So anticlockwise for one rotation and clockwise for another using the buttons for rotation only. So personally I don't think it's the Osmo Pocket files. I never rotated a video clip three times to get it upright.

Are you using clockwise or anticlockwise rotations only on both clips so in effect rotating the problem video clip/s three times?

Ray.

Last changed by CubeAce on 7/26/2020, 6:09 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5608

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 7/26/2020, 8:47 AM

@CubeAce

Hi Ray

. . . . rotated a video clip three times to get it upright . . . .

Three times means the wrong button was used.

However, as I have said before there is an issue with using the 2 rotation buttons, they randomly gives the result that @Zaza_from_Johor is seeing, it is also very difficult to replicate and, IIRC, has only been experienced by two other users before this post.

The Rotation dial is the tool to use especially if a section has also been applied to the video clip, settings are +90 for clockwise rotation, -90 for anticlockwise, and +180 to rotate from upside down.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 7/26/2020, 8:58 AM

@johnebaker

Hi John.

Understood, although I can't replicate the problem with using the buttons on my system. Neither can I replicate this problem using my own Osmo Pocket clips or from my phone or DSLR.

Ray.

 

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5608

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."