The video clips are on the same track and the ajacent clips (that do play) are on the same track, from the same camera and stored in the same file directory

@roger-baker

Hi.

You have selected the image to the right of the one you have circled so I can't see the position of the relevant 'handle' as it would not be visible unless selected.

Ray.

Sorry Ray, Here is a closeup. the video does play when I watch it on the monitor.

@roger-baker

Hi Roger.

This is curious. MP4 files don't tend to play up but in rare cases can be variable frame rate.

Are the images from a phone? If not, what camera? A short clip from a file with a large variable frame rate could cause that to happen but I'm not at this point convinced. It should also play up (go blank) in the monitor which is why I'm not sure. There is nothing amiss I can see from the timeline.

Another possibility is you have placed the files on the desktop. That may also cause problems as it is a protected space and should ideally be in another location.

Reading data from a USB memory card is another possible cause. Data can't be transferred fast enough and files can get skipped as the program needs to read large blocks of data at a time.

Last but not least there has to be enough free unused space on the C: drive for the program to create quite large temp files while the program does its calculations. Normally we would say about 20 to 25% of the C: drive should be free. If your C: drive is over a TB then you can reduce that percentage to somewhat less.

Ray.

@roger-baker

As a test, reset all the video effects on the offending clip (right-click>Video Effects>reset video effects) and see if it appears in the monitor. For example, the Section effect could have minimised the video, but the timeline will still show the full-size clip.

@AAProds

Hi Al.

There is no monitor in view. Probably on a second screen.

Ray.

@CubeAce

There is no monitor in view. Probably on a second screen.

Arr, yes, now I don't see it! 😂 Reference to said missing monitor removed.

@AAProds

Easily overlooked. I've lost it on my own desktop now and then 🤣.

I will never try using a headless ghost again.

Ray.

@roger-baker

Hi,

If it doesn't show up in the monitor, then it likely won't show up in the export. You have to get everything to show up on the Preview Monitor. Something doesn't like that clip.

Did you try different selections under Program Settings, Device options tab, Hardware acceleration - Processing and Export? What options are there?

I see that you're on MS2022. Most of us have moved on to 2023 and benefitted from many bug fixes (many to go).

John CB

@roger-baker

Hi

. . . . Are the images from a phone? If not, what camera? . . . .

From the file name of the video clips the camera is the camera one of the Panasonic GX series is this correct.

Are the graphics drivers for the graphics card/integrated GPU up to date - if not update them to the latest versions.

Your computer specification and program version may also help, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it.

John EB
Forum Moderator

@johnebaker

Hi John.

The top file is an audio file only, possibly from iTunes or similar and a backing music track to the cut MP4 tracks beneath that are combined video and audio. Note the two 'handles'. The transparency handle and lower down, the volume handle.

@browj2

The file is showing on his monitor on playback and discussed. Please read all comments to keep up.

Ray.

@CubeAce

Hi Ray

. . . . Note the two 'handles'. The transparency handle and lower down, the volume handle. . . . .

I did notice the handles, that is one of the first things I checked whennRoger posted the image of the timeline and his original comment 'some videos and stills are missed yet they are visible on timeline' .

@roger-baker

Hi

After some digging around, if this occurs again with any project, locate and delete the .H0 and .HDP files which are in the same folder as the source video, and have the same name as the video with the two file extensions, then start Movie Studio and load the project this has been known to fix the 'missed' video in the export.

John EB

@CubeAce

Hi Ray,

The file is showing on his monitor on playback and discussed. Please read all comments to keep up.

Is this the comment that you are referring to?

Sorry Ray, Here is a closeup. the video does play when I watch it on the monitor.

@roger-baker shows two images, the first one with the playback marker on a video clip that doesn't show up in the preview monitor, the other, quoted above, with the playback marker on the other video clip that does show up in the preview monitor. Thus, all I can say is that, in the first case, that particular clip does not show up during playback. Roger should show us a screen shot of the same location on the timeline as the first image, but with the video clip showing in the preview monitor.

Roger,

Not that it should make a difference, but did you try putting the audio on a higher numbered track and the video on track 1? I find it an odd way of editing. You can't seen anything if you switch to Storyboard or Scene overview as they use track 1.

John CB

@roger-baker

Hi

. . . . Not that it should make a difference, but did you try putting the audio on a higher numbered track and the video on track 1? I find it an odd way of editing. You can't seen anything if you switch to Storyboard or Scene overview as they use track 1. . . . .

@browj2 has raised a good point there - best practice is for audio to be on a higher track number than any video and images.

By default if music/audio is added through, for example, the Soundtrack Maker wizard, it is automatically loaded on to track 5, or, if this and other tracks are already occupied, then the next available free track.

John EB

Guys, Sorry I have been able to reply to all your comments. hope this answers most of the itrems you have kindly discussed

Current Movie Studio version
MS 2022 siute v 21.0.2.138 (UDP3)
UG Code 5930 KA1
I have tried deleting the .HO and .HDP files = no good
I have move audio to track3 and video is now track 1 = no good
I have gone back and deleted missing image and re-inserted it = missing image is now visible but now a different clip has disappeared = frustrated GRRRR!
I could upgrade to 2023 especially as its only £29 during black week but I feel I am probably wasting my time and money?
Storage
C drive is a 500Gb partition within a 1TB SSD and is 73% full
G drive is a RAID drive 4TB used for storage of all soured images and videos
Majority of images and videos are 4k from and iphone or a GoPro

Computer
Device name    COMPUTER_NO3
Processor    Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz   3.50 GHz
Installed RAM    32.0 GB
Device ID    D5F249AF-D495-477A-9F1B-83E492799B61
Product ID    00326-10000-00000-AA521
System type    64-bit operating system, x64-based processor

Windows
Edition    Windows 10 Home
Version    21H2
Installed on    ‎05/‎11/‎2020
OS build    19044.2251
Experience    Windows Feature Experience Pack 120.2212.4180.0

GPU
NVIDIA GeForce GTX 660
GPU Engine Specs:
960CUDA Cores
980Base Clock (MHz)
1033Boost Clock (MHz)
78.4Texture Fill Rate (billion/sec)
Memory Specs:
6.0 GbpsMemory Clock
2048 MBStandard Memory Config
GDDR5Memory Interface
192-bit GDDR5Memory Interface Width
144.2Memory Bandwidth (GB/sec)
Feature Support:
GPU Boost, PhysX, TXAA, NVIDIA G-SYNC-readyImportant Technologies
3D Vision, CUDA, DirectX 11, Adaptive VSync, FXAA, NVIDIA Surround, SLIOther Supported Technologies 2
4.3OpenGL
11Microsoft DirectX 11.2 API
PCI Express 3.0Bus Support 1
YesCertified for Windows 7
Yes3D Vision Ready
Display Support:
4 displaysMulti Monitor
4096x2160Maximum Digital Resolution 3
2048x1536Maximum VGA Resolution
YesHDCP
YesHDMI 4
One Dual Link DVI-I, One Dual Link DVI-D, One HDMI, One DisplayPortStandard Display Connectors
InternalAudio Input for HDMI
Standard Graphics Card Dimensions:
9.5 inchesLength
4.376 inchesHeight
Dual-slotWidth
Thermal and Power Specs:
97 CMaximum GPU Tempurature (in C)
140 WMaximum Graphics Card Power (W)
450 WMinimum System Power Requirement (W) 5
One 6-pinSupplementary Power Connectors
3D Vision Ready:
Yes3D Blu-Ray
Yes3D Gaming
Yes3D Photos

Latest missing clip media info

General
Complete name                            : G:\Our Photos\2022-5-1 Sailing Delivery Greece\Day 3\GX010713.MP4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 1
Codec ID                                 : mp41 (mp41)
File size                                : 107 MiB
Duration                                 : 11 s 520 ms
Overall bit rate                         : 77.9 Mb/s
Encoded date                             : UTC 2022-05-03 11:04:58
Tagged date                              : UTC 2022-05-03 11:04:58
xyz                                      : +38.3657+020.6491/

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main@L6@Main
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 11 s 500 ms
Bit rate                                 : 77.7 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 50.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Bits/(Pixel*Frame)                       : 0.187
Stream size                              : 107 MiB (100%)
Title                                    : GoPro H.265
Language                                 : English
Encoded date                             : UTC 2022-05-03 11:04:58
Tagged date                              : UTC 2022-05-03 11:04:58
Color range                              : Full
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : hvcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 11 s 520 ms
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Nominal bit rate                         : 48.0 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 266 KiB (0%)
Title                                    : GoPro AAC  
Language                                 : English
Encoded date                             : UTC 2022-05-03 11:04:58
Tagged date                              : UTC 2022-05-03 11:04:58

Other #1
ID                                       : 3
Type                                     : Time code
Format                                   : QuickTime TC
Duration                                 : 11 s 500 ms
Bit rate mode                            : Constant
Frame rate                               : 50.000 FPS
Time code of first frame                 : 11:04:58:26
Time code, striped                       : Yes
Title                                    : GoPro TCD  
Language                                 : English
Encoded date                             : UTC 2022-05-03 11:04:58
Tagged date                              : UTC 2022-05-03 11:04:58

Other #2
Type                                     : meta
Duration                                 : 11 s 0 ms
Bit rate mode                            : Variable

Other #3
Type                                     : meta
Bit rate mode                            : Variable
mdhd_Duration                            : 11500

@roger-baker

Hi Roger.

First I would advise against upgrading to MS 2023. It's possible your system won't work well with it.

Like my system you do not have the latest CPU or GPU generations (last three) to enable the hardware acceleration requirements successfully or fully. Your graphics card is actually very low tier to be working with 4k footage. It may be struggling due to there not being any updated graphics drivers for it and is the most probable cause of the malfunction.

Second I would do my best to free up some extra free space on the C: drive. Not having enough free space on a C: drive for the program to produce the swap files it will generate while running may be the cause of the random dropouts. Do not mix variable frame rate video files with constant frame rate files. Avoid the use of variable frame rate video wherever possible. That could be another probable cause. Frame rates from clip to clip should ideally match or the program will not know how many frames should be produced in the final render.

Ray.

[edit] I take back the driver statement. Apparently it still receives driver updates despite being based on Kepler series GPUs. The card though is still under powered for 4k editing.

Thank you Ray

i have been wondering if it is time to upgrade my computer hardware

if anyone has any affordable recommendations it would be good to hear them

i only use the pc for video editing not gaming as well as the usual office apps

@roger-baker

Hi Roger.

All I would suggest is don't get any components older than three years from date of manufacture. Even the older power supplies don't work on newer boards any more. I would also suggest an Intel CPU with an inboard GPU along with a dedicated nvidia graphics card as well . Preferably the graphics card should have at least 6GBs of vram. Beyond that a reasonable NVME or M2 SSD for the C: drive of around a TB if you can afford it and an internal SATA drive or two for project files. Old school but updated. Low rpm (5600) but with large capacity inboard cash of 256 BM to deal with the large file transfers. A minimum of 32 GB of ram.

Sabrent are getting good at making SSDs and are cheaper than the rivals. I have always found western Digital Drives to be very reliable. Motherboards, the main ones. Asus, Gigabyte, and MSI, EVGA. Power supplies Corsair, EVGA, Seasonic etc. Air cool the CPU. Lots to choose from.

Ray.

@roger-baker

Hi

For upgrading there is a topic under discussion here with more information which may help (or confuse).

In my book you definitely need a more modern PC to work with HEVC encoded 4K UHD video - it requires a lot of processing and your PC is not a viable option for the loads this imposes on the hardware.

John EB
Forum Moderator

First I would advise against upgrading to MS 2023. It's possible your system won't work well with it.

That is the first thing I would do, rather than spend many hundreds on a new computer. You never know, Magix could well have improved handling of HEVC files with the latest version. New versions generally (and I use that term loosely!) improve the program. There is another recent post where somebody was having trouble with MMS 2022 and they upgraded to 2023 and the problem went away.

Besides that, the Magix "requirements" for 2023 haven't changed from earlier versions.

@AAProds @roger-baker @johnebaker @browj2

Hi Al.

I would personally take more notice of the system requirements page of VPX where they tend to keep things a bit more updated. Both programs now run the Infusion Engine 3, so the minimum specs should apply to both.

Even then I think they are being over enthusiastic about their expectations. How many people in the past have had complained here about problems when their systems on paper have met the minimum Magix specs?

Remember the advice given to you by Andy about the need for resizable bar when you inquired about a new system build?

I think that is very pertinent to running the new versions of both Movie Studio 2023 and VPX 14.

[Edit] I Also found this little gem of information about the infusion engine update

Intel® Hyper Encode Both graphics cards are simultaneously enabled on Intel desktop and laptop systems equipped with an onboard GPU and an additional Intel GPU, such as the new Intel® Arc™. Hyper Encode accelerates rendering, so you can export your finished movie twice as fast* as with just one GPU.

Read more: https://www.magix.com/gb/video-editing/video-pro-x/update-history/
 

Processors and motherboards below 10th gen Intel CPUs do not support that feature.

Ray.

@CubeAce

Ray, none of these "required features" have anything to do with most of the dramas people are having, the majority of which are fixed by driver updates, setting the hardware accel, or by updating. It is ridiculous that setting a HW to your GPU (or thread) crashes the program.

This issue in this topic is not about "responsiveness" or "encoding time"; it's about the program fundamentally not doing what it is supposed to do: export from the timeline things that are visible. Whether it's a 6th gen CPU (as per the specs you posted), a 4080XX GPU (specs recommend a 1050!!) or some other Resizeable Bar whizz thing should make no difference what the program actually does.

I see VPX doesn't even state a requirement for any particular version of Direct X.

We're going to have to agree to disagree; until we have many complaints about "speed", as opposed to crashes, black objects and non-export, I believe the systems are not as at fault as the buggy programming (which, I will acknowledge, seems to be better than the competitors!).