@Chrilles

Hi Christian.

I don't think there are many other things to check.

System Page file settings not set too high or low? If you left that alone then it's probably OK.

System overclock?

Editing programs do not like overclocking. At least mine doesn't. Crashes MEP and VPX every time. Not that I'm an experienced overclocker, far from it and only tried as an experiment.

It's doubtful it's a lack of system resources. You are not really working at high resolutions.

It could be the amount of cores. It's only fairly recently to see more than 16 to 20 cores but again it doesn't seem correct.

I'm wondering if there is anything I've missed? The mov files from my D500 can not be changed other than exposure or white balance settings and shoots normal frame rates. It can't alter the mov. wrapper. Even with in camera split files there is no problem. (From continuous videoing.) The D7100 is an older camera so the mov specification, if different, should be more established than my files. So I think the camera files can be ruled out as being suspect unless you have mixed files shot at different frame rates. That could be a possibility. Again I don't think so but can't rule that one out.

Ray.

@Chrilles, @CubeAce, @emmrecs, @johnebaker
Perhaps this was the earlier thread you recalled Ray?

https://www.magix.info/us/forum/video-and-audio-issues--1253900/

Terry

@terrypin

Hi Terry.

Thanks for the link but no it wasn't that one. It was a problem with the Canon 5D video files. I think it was because the files were 10 bit but that's not applicable now as it turns out, but thank you for trying.

Ray.

@CubeAce

Hi Ray

. . . . Now as far as I'm aware that doesn't have to be just a time length specific thing but could include frames used in multiple track layers so added title overlays etc will also have an impact.. . . .

If it did include the sum of all tracks in the frame limit I would have exceeded that several times - the ~1 million frames applies to the total length of the timeline not the sum of all tracks.

@emmrecs

Jeff - was that the YT video itself - I can find no sample video link on the website it links to.

@Chrilles

Hi

Can you provide us with a sample video, approx 30 secs or so long from the D7100 - upload it to a file sharing site eg Dropbox and put a link to in a comment please.

John EB

@johnebaker

Yes, it was that page. The actual video is well down the page, below a lot of still images.

Jeff

@emmrecs

Hi Jeff

. . . . The actual video is well down the page, below a lot of still images. . . . .

That is not the original as the text below the video states this has been processed by YT.

John EB

@johnebaker

Hi John.

Agreed. That's why I wrote in that post:

 I accept this file may have been "processed" by YT so, if you are able to post anywhere (not to the forum) a short sample file for other users to download, we can test it on our systems.

Jeff

Hi Ray,

I do not overclock and I have not manipulated any system files or somthing like that eighter. I prefer a stable computer!

John & others: Here is a link to a zipped TestProject:
https://sprend.com/download?C=f29fbf51da524e21bb66a2f8db937766

The test project contains two project files: (In the same folder)
1. The first one "TestProject.MVP" is the main project. When I export this project (Export movie) to MPEG-4 1280*720, 29.97 fps there's a chanse to get this deadlock. Not 100% to get it, but I had it once.

2. The second one "TestProject2.MVP" is problably a complete different problem but when I open that, I get an error message saying "Hardware acceleration has been deactivated.........". This is because I have a quite long scrolling text from right to left. This is 100% repeatable.
I can continue to work with the project but without HW-acceleration though.

Do you get the same error on that project?

Regards,
Christian

Hi Christian.

I downloaded the files and just ran Test Project.MVP. Exported to MP4 saved project. Shut down MEP 2021.

The export took 12minutes 31 secs at the videos' own resolution and frame rate. Hardware acceleration is fully activated.

I experienced no problems at all. PC resources seemed evenly split and well distributed. I exported using the highest quality I could for those settings.

I will now open the project again and test for consistencies sake and then try the second version.

[Edit]

I do notice that all I get in the text boxes is the word Text in white and a basic text font. So I assume there is variation from your project even though I do get the scrolling and movement.

I am currently exporting a second time but this time using HEVC again using the best quality settings I can for the project frame rate and resolution. The splitting of resources is different with the Intel GPU doing much more work but neither GPU is doing as much Video decoding and subsequently the export time is much longer.When finished I will look at my HEVC export settings again as the file size seems much larger than I would expect. If the settings are wrong I will run the export again.

However here are how the resources have been split for this export.

The final run time for this export was 26 minutes 24 seconds.

Ray.

@Chrilles

Hi Christian.

I have now tried TestProject2.MVP and still no crashes but I did get the "Hardware acceleration has been deactivated.........". warning while exporting along the second length of text. After which whatever I did could not bring the box to activate again. I deleted all backups and HO and HDP files. Restarted the PC.Nothing helped but the funny thing is neither of my GPUs stopped functioning during export. Export time was extremely short. Less than a minute and a half. No crashes or freezes.Tried at least four times with exporting. Shutting MEP down, opening it up again, repeat. Nothing untoward happened.

One very odd thing.

Whenever I tried to export I always got the interlaced export offered as the default. Again I tried deleting any additional files MEP had created but always the default was interlaced 1920x1080i and not p. I have no idea what is causing this but suspect the data is in the MVP file in which case the file may need to be dumped and the project remade. The file could be corrupt in other ways or at some point that file export was chosen and then saved as part of the MVP file. Also there is no need to constrain the text files to only be within the viewable area.

So apart from having to change the default export setting and the text going across the screen at a speed I can't read it worked fine. Even though the Calculate Video effects on GPU is greyed out MEP seems to be making use of both GPUs Rendering 3D and video decode on my system.

Once we have come to some sort of conclusion I shall delete all your files from my system.

Ray.

Hi Ray,

This is just a dummy-project to the text is just lots of "text".
Let's focus on TestProject.MVP and the deadlock problem.

This is my export settings:

I see some differences here.

1. I run MEP 2020, Version 19.0.2.49 (not 2021 as you run (?))
2. When I export I don't get advantage of the hardware encoding as you do. Why?

Regards,
Christian

@Chrilles

Hi Christian.

OK.

Yes I have MEP 2021 but previously ran MEP 2020 with no problems until I upgraded. I have run every version since 2018.

So why have you chosen an export resolution of 1280 x 720 when your mov file is 1920 x 1280 and not ticked 'Calculate video effects on GPU' which should at least trigger your nvidia card? Why have you changed the export settings to 44kHz when the mov. file is 48kHz? What are your 'Advanced' settings in your MPEG-4 Export box set to? Again, another box to be ticked there for GPU use.

Notice you are not using a preset as it has 'User Defined' showing in the Presets box and the 'Show all' is not ticked so you are only shown a small selection of MEP presets to choose from. What did you change to get a 'User defined' option to appear in that box?

I also always add a tick to the 'Apply anti-interlace filter'.

In your Display options I also have the Intel GPU showing in the top 'Device' box but obviously you are running Ryzen so there is nothing there for you.

Import Export settings are the same as yours but what are your Movie Settings as opposed to your Project settings?

I think you are wrong to say that only showing 'Text' in the Arial font and in white would not make a difference to the outcome. Changing colour of text or font and varying word lengths as well as how that would effect how fast the words scroll could make a difference unless you have also had the same problem with this export as you have given it out to test. In which case that is a fair comparison. It also makes a difference to the 3D processing load on the file in real time playback as well as the additional work the CPU has to do converting those 3D parameters during export that could have been done instead by a GPU.

Ray.

[Edit]

I have also noticed that earlier you said.

I have been able to export the whole project a few times with all cores activated, so this might not be an easy one to catch, but when I do the export, there's a big chanse that the application hangs whithin 1 - 1.5 hours of rendering.

So what is your CPU cooling like? 1 to 1.5 hours of constant rendering would normally push a CPU temperature up and up if it was working hard and might cause a problem. Were you quoting that export time from the projects I tested?

I am using an air cooled 4 heat pipe solution that is huge to keep my CPU temperature down to below 42c at full use.

Those render times were also typical render times I had before I had a CPU with an integrated Intel GPU and a more powerful nvidia card. Actually I had slightly worse rendering times than you are experiencing. that older system also had to have it's heat sink changed to prevent over heating and tripping the system.

Please forgive the amount of times I've come back to update this post. I have not changed any of the information I had put previously written in the post but added more information as I have had further thoughts.

Ray.

@Chrilles, @CubeAce

Hi

I have tested your project on MEP 2021 - I do not have 2020 installed - and cannot make it 'deadlock' MEP - this includes jumping from forward to reverse playback at 99 x normal speed*, using the jog/shuttle under the Preview monitor, for 2 -3 mins.

* I know some one is going to say that it is not possible - however it is - just drag the shuttle to the left or right and keep dragging the mouse pass the ends of the shuttle bar shoen below.

Exporting using your settings, my RTX 2060 is under heavy load on the video clips which have Vegas stabilisation applied

Is your 1060 doing the same ?

With project 2 - HWA was deactivated on import - the project appears to be corrupt - if I load it and then export the project as a MVD file, create a new project with the same settings and import the MVD file and save it - HWA is not de-activated on import and there is no issues with it.

More questions I'm afraid :-

Which Nvidia drivers are you using with the 1060 - Ray and I are using the DCH Studio drivers, fully up to date.

Are you using the original Wraith Prism cooler on the Ryzen processor? If so how many heat pipes (copper tubes) are there on it?

John EB

@johnebaker@johnebaker @emmrecs @terrypin

Hi John.

Do you mean the playback speed lever to the right of the standard playback controls rather than the shuttle / jog wheel to the left?

I concur, the speed can be increased to ludicrous speeds.

Did you not on trying to export the file as an MP4 get only interleaved file export options on the second project?

I also notice a lot less of your dedicated GPU memory is in use compared to mine.

Ray.

@CubeAce

Hi Ray

. . . . Do you mean the playback speed lever to the right of the standard playback controls . . .

Thanks for the clarification - I do mean that control.

I have added an image to clarify. 👍

John EB

Hi,

The easiest way to get the deadlock, as far as I know, is to export the whole TestProject with the same settings as I have. Sometimes I have to try several times to get the deadlock!

Ofcourse you have to have exactly the same version of MEP as I have!

Ray:

The video settings of my export is not relevant. I get the hang independently of resolution or audio samplerate etc.
The 'Calculate video effects on GPU' makes no difference! I still get 'No hardware encoding'.
Why? Shouldn't I be able to take advantage of the 1060 card?

There is no problem with my CPU cooling. I have the original cooler that's delivered together whith the CPU. I can load the CPU 100% without any problems and render a video in MEP takes only 20%. (See image below)
The CPU temperarure goes no higher than 60 degrees C. (Max is 95 deg C)
When I calculate the vegas video stabilization it loads the CPU 100% and that works fine!

If I had hardware problems, I would have other stability problems, which I don't have!

This is my advanced settings:

My NVIDIA drivers is the Studio driver Version 460.89 (The latest)

John EB:

I don't have the GPU peak that you have because the MEP doesn't use my GPU when rendering. (Why?)

I have no problem jumping back and forward in the project. Normally the problem comes when exporting, but not every time.

If the project (TestProject2) is corrupt, it's the MEP who does it.
You can easily reproduce it your self.

1. Add a "Title editing" effect to a video clip.
2. Add the following text: (Must be a long text with no line breaks)
Text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text Text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text Text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text Text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text Text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text text...
3. Select 'From right to left' in the 'Animation' combobox.

Wolah! No more HW-support!

Regards,
Christian

A Small correction:

If I select "Calculate video effects on GPU" in the export dialog, the GPU is loaded to about 15% but it gives no noticable boost in rendering time anyway.
If I don't tick in that checkbox, the GPU load is about zero.
But no matter how I do, the export-progress-dialog says "no hardware encoding".

/Christian

@Chrilles

Hi Christian.

Where did you get the idea there would be a boost in rendering times exporting an MP4 fie?

Ray.

@Chrilles @CubeAce @johnebaker

Hi

Why? Shouldn't I be able to take advantage of the 1060 card?

Because the only piece of hardware that enables export hardware encoding of H.264 MP4 in the Magix programs is an Intel Integrated GPU.

John EB:

I don't have the GPU peak that you have....

It is a little intriguing why John is seeing so much activity and you or Ray are not! Have you assigned MEP's executable to prefer the "High Performance GPU" (GTX1060) in the Windows Graphics Settings or is it set to "Let Windows Decide"? Try switching one setting to the other.

Any ideas John - because I would not expect to see such intense, varying usage on the Nvidia, and what portion of the entire encode does that represent?

If I select "Calculate video effects on GPU" in the export dialog, the GPU is loaded to about 15% but it gives no noticable boost in rendering time anyway.

This is not uncommon for different systems and can actually extend times on many systems.

Peter

@Scenestealer

Hi Peter.

I think I had covered this in another thread some time back when I noticed the addition of the Hardware-acceleration GPU scheduling that appeared in an update of Windows 10. With that on and switching to 'High Performance' for MEP or VPX pretty much stops my Intel GPU from being used and seems to be locked out of use. There is little measurable difference between setting 'Let Windows Decide' and 'Power saving' now on my system.

Currently I have left both VPX and MEP in 'Power saving'.

Ray.

@Chrilles, @Scenestealer

Hi

. . . . . I don't have the GPU peak that you have because the MEP doesn't use my GPU when rendering. (Why?) . . . .

. . . . Any ideas John - because I would not expect to see such intense, varying usage on the Nvidia, and what portion of the entire encode does that represent? . . . .

I have the Windows Graphics settings for MEP set to Let Windows decide I will run the tests again as soon as time permits.

I too was surprised by the high level of usage so I noted the movie times when it started /ended and it was every time the video clips with the Vegas stabilisation applied, occurred, other than that the CPU or iGPU were doing the actual rendering.

. . . . If the project (TestProject2) is corrupt, it's the MEP who does it. . . . .

Not necessarily - I should have expanded on that comment to say that 'the project was corrupt or a program setting may be causing HWA to be turned off - did you try doing the same?

The MVP project file contains data on what is on the timeline, effects, transitions etc for all movies in the project plus some program/project settings.

Exporting to a MVD file exports the selected timeline data ie what is on the timeline, effects, transitions however it does not  include any program/project settings. Importing this into a new project, saving it then reloading - the 'HWA turned off' message did not occur and HWA was active, therefore the original MVP is either corrupt or has some settings that MEP does not like and turns off HWA.

John EB

@Chrilles @Scenestealer @emmrecs @johnebaker @terrypin

Hi Peter. Hi John. Hi Christian.

This just gets curiouser and curiouser.

First though I forgot to mention this for Christian.

If the Hardware acceleration gets disabled, at the end of the export it can always be re-enabled by going into the project settings and changing the Video mode box back to using Direct X from the Compatibility mode showing.

Back to the ongoing problems.

Hi Peter.

In my last reply I said there was little difference between Power saving and Let Windows Decide.

I rechecked for these projects using Let Windows Decide.

This is the result for Test Project.MVP.

And this for TestProject2.MVP

So some variation still but not much. I still got the same trip-out of the GPU HWA warning after resetting the project settings in TestProject2.MVP but it still carried on as if nothing happened.

What got really curious was changing the setting for MEP in Windows to High Performance.

This time it effectively blocked the used of the nvidia card and not the Intel GPU. I had not tried this since before the introduction of the Windows Hardware-accelerated GPU scheduling.

I first tried the shorter project. TestProject2.MVP.

It exported very fast but did not render any of the text. None showed at all and all cross-fades were rendered blank. No image.

It also sharply shut down MEP at the end of the export and did not show the resulting export after as it mormally would. The shutdown of MEP was instant at the end of the export. I have never seen MEP shut down that fast. However, it did not crash. Re-opened normally.

I am currently using the same High Power setting in the longer TestProject.MVP and it is recording both cross-fades and text but is reporting an estimated export time of three and a half hours.

It is also showing roughly the same activity as the image above for TestProject2.MVP.

Ray.

@Chrilles @Scenestealer @emmrecs @johnebaker @terrypin

Hi All.

I tried setting MEP in Windows to High performance for the TestProject.MVP.

This led MEP settings not to allow the Intel GPU to be selected in the Project settings.

I forgot to add earlier that in the other export of the shorter TestProject2.MVP. the ability to select the Intel GPU was also not present.

The MP4 export for the TestProject.MVP with Windows set to High Performance has resulted in the file stopping from being exported within the last 12 minutes left of exporting to do.

The file stopped rendering at 29 minutes and 24 frames. The file had been rendering for just over three hours.

The file can be played and was loaded directly into Windows Media Player and played after the export stopped.

This time all text and cross fades were present.

MEP did not crash or shut down and is fully working after the export stopped.

The computer resources where split the same as for the shorter project.

Note I've added the export box showing 'No hardware acceleration' and despite the Intel GPU not being able to be selected for use in the MEP settings was the only GPU showing signs of doing anything useful.

After shutting down MEP I also found it had not fully shut down.

Ending that instance in Task manager has not resulted in any further non closures or odd behaviour from MEP.

This has been all very odd behaviour.

Ray.