Crashing Software

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emmrecs wrote on 4/25/2017, 3:04 AM

Hi,

Thanks for the additional information.

strangely the audio setting in MovAvi was already set at 48kHz
which suggests that MEP may NOT be set to 48kHz, I think. I have a suspicion that iTunes works at 44.1kHz. Perhaps it is "forcing" MEP to change sample rate? Daneane, if, with a project open on the timeline you press the E key, on the screen that opens check the Movie Settings tab>Audio Sample Rate, what is shown there?

The above "speculation" is at least partly based on personal experience; I use an external audio interface, rather than the internal on-board sound, and I have discovered that playing e.g. YouTube videos can "force" the interface to change from 48kHz to 44.1, without me selecting to make that change. Only when I try other audio sources and hear nothing does it become apparent what has happened!

Daneane, one other thing to check: if you go to Windows Audio control panel (you will normally have a small speaker icon in the SysTray, bottom right corner of your screen; right click that icon and choose Playback Devices). Highlight whatever is your Default device (if you have more than one avaialble it will have a green tick against its name) and then choose Properties on that same menu screen. On the screen that opens choose the Advanced tab; what is the Default Format shown there? Ideally it needs to be, I think, ".... 16 bit, 48000Hz DVD quality".

HTH

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Daneane71 wrote on 4/25/2017, 6:40 AM

Good morning!

The Audio Sample rate in MEP is set at 48kHz. My default speaker setting is also set to 48000kHz (studio quality) and 24 bit.

Currently using Magix Movie Edit Pro Plus 2021 on Windows 10 OS,

Device name    LAPTOP-IGAPNCBQ
Processor    Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz   1.80 GHz
Installed RAM    8.00 GB (7.89 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display