@Pawel-Rybinski

Have you only upgraded the graphics card on your system? Are you still running an Intel Core i7-4790K?

I have the original Osmo Pocket and can run at the 4K settings with no problems using H264 and up to 20 mixed tracks of audio and video and I only have an nvidia 1650 Super but a newer Intel i9-900K of which the GPU fully supports Direct X12 and the newer version of Open CL. Once I start to add effects though pre-rendering sections for a smooth playback almost becomes mandatory.

Equally your problem could be a slow drive such as an external drive using USB 2 somewhere in the chain. Do you have internal SATA drive capability?

Things you could try.

Completely disabling the Intel GPU if it is working.

How does the program handle the files if you change the 'Import' function from the Import, Processing, Export' boxes in the program settings to CPU? Leave Processing and Export with the nvidia card.

Also it is no longer advisable to use the Windows settings for the program to force one GPU over another or if you feel you must, have it set to 'Let Windows decide'.

Each new release of the program is going to favour newer and newer computer builds and an earlier version of the program may well run better if a system is still using an older motherboard and processor. I am currently using VPX 12 and Movie Edit Po 2022.

You could also upload a small clip from your Osmo Pocket 2 to Google drive or DropBox for us to download and test. I wouldn't expect that much of a difference between that and my original Osmo Pocket.

Ray.

Hello all, well i made the new record changes and now my work run very well. The Magix Run Nicelly. Thanks all for all suggestions and help.

Similarly for me ... Only the weaker GTX 3060 12Gb card. I have a problem playing 4k files from DJI Pocket 2 codec H264. I have 2 graphics cards on board and the windows power settings are set to Maximum performance. The X14 is worse than the long-worn x12. What do you say?

Pawel, i has x13, i upgraded to x14 and all are running very well. But it starts run very good too on x13. Check some tips on my replies, maybe it work to you too. Best Regards

@Pawel-Rybinski

Have you only upgraded the graphics card on your system? Are you still running an Intel Core i7-4790K?

I have the original Osmo Pocket and can run at the 4K settings with no problems using H264 and up to 20 mixed tracks of audio and video and I only have an nvidia 1650 Super but a newer Intel i9-900K of which the GPU fully supports Direct X12 and the newer version of Open CL. Once I start to add effects though pre-rendering sections for a smooth playback almost becomes mandatory.

Equally your problem could be a slow drive such as an external drive using USB 2 somewhere in the chain. Do you have internal SATA drive capability?

Things you could try.

Completely disabling the Intel GPU if it is working.

How does the program handle the files if you change the 'Import' function from the Import, Processing, Export' boxes in the program settings to CPU? Leave Processing and Export with the nvidia card.

Also it is no longer advisable to use the Windows settings for the program to force one GPU over another or if you feel you must, have it set to 'Let Windows decide'.

Each new release of the program is going to favour newer and newer computer builds and an earlier version of the program may well run better if a system is still using an older motherboard and processor. I am currently using VPX 12 and Movie Edit Po 2022.

You could also upload a small clip from your Osmo Pocket 2 to Google drive or DropBox for us to download and test. I wouldn't expect that much of a difference between that and my original Osmo Pocket.

Ray.

My current set

PROCESOR

12th Gen Intel® Core™ i5-12500

GRAFIKA

NVIDIA GeForce GTX 1060 3GB

Intel® UHD Graphics 770

NVIDIA GeForce RTX 3060 12GB

AUDIO

High Definition Audio Device

NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

NVIDIA High Definition Audio

SAA7231 Triple Capture DVBS2 Device

NVIDIA High Definition Audio

KOMPONENTY SIECIOWE I WE/WY

Bluetooth Device (Personal Area Network)

Realtek PCIe 2.5GbE Family Controller #2

PAMIĘĆ

64 GB

PAMIĘĆ MASOWA

ST2000DM001-1E6164

Hitachi HUS724030ALE641

KINGSTON SUV500480G

CT1000P5PSSD8

Hitachi HUS724030ALE641

SSDPR-CX400-01T-G2

TOSHIBA DT01ACA100

Hitachi HUS724030ALE641

Like a human, I asked the Magix support to give me the specification of the equipment on which the program works correctly without errors. I wrote that I would buy it and it would be over. They pretended they didn't know what I meant. I have X14 and I work mostly on x12. It's kind of paranoid. Everything is slower on the new set than on the Magix X12. For me, this situation is sick. Answer 23 that next Wednesday the programmers will take care of it. Hell, let them hire someone from our company and put the program on its feet for two weeks. The code of the program is broken at the bottom and needs to be rewritten. At the moment, Magix only patches it, but there are downsides that make it unstable. It makes no sense to pay for the program and be a beta tester. Example you buy a game for which you pay and you can't play it because it still has some mistakes and you hear from the support that next Wednesday you will do it. For me, it is laughter in the room. I changed the graphics card and the whole computer because I thought maybe my components were too old or too weak. And what? And nothing ... It's still the same .... What then maybe GXT4090? What components? What computer to assemble to make it work properly. A professional company would never allow this to happen. People for 2 years did not remove the bugs that I report until today, and interestingly, new ones appear. I only bought this program because it had support for the neat video plugin and mercali stabilization. Now it turns out neither one nor the other works with Magix as it should. Tragedy...

Pocket 2 flat profile active link 7 days

https://www.filemail.com/d/wrqnwdcqmbbwwyj

Similarly for me ... Only the weaker GTX 3060 12Gb card. I have a problem playing 4k files from DJI Pocket 2 codec H264. I have 2 graphics cards on board and the windows power settings are set to Maximum performance. The X14 is worse than the long-worn x12. What do you say?

@Pawel-Rybinski Those MP4 file you shared play absolutely fine, there's nothing wrong with them or VPX but with the DNG picture files added the program (VPX14) slows & becomes unresponsive,

Does not add files written in raw. Only the video itself. I threw them in so that you can compare the raw material in the flat profile. For me, even with the above-mentioned configuration, it is choking. I have no words. What am I asking to pay for?

@Pawel-Rybinski Have you updated your RTX 3060 driver?

I've been doing everything. I was taking an old 1060 motherboard card and vice versa. All the system-only disks were on the M2. Normally, the adobe package works like a rocket for me and Magix like a handicapped twin brother. I don't know how to deal with this anymore. The bottom bracket is on me. I just run out of ideas. It's not even about money, but let them give me advice on what to upload, to make the program I paid for work correctly after 24 months. For me, the explanation that there is no problem on our equipment is no answer. Supor Neat Video wrote back to me that they repeated the problem. For me, on the old computer configuration, it is the same, so when I hear such nonsense in the style that it works for them, it is best to pay further and fuck off. What is this support for? The first things that refer to the forum. I don't understand it. It's like a surgeon would send you first for advice to a quack doctor and if he can't help it, for 2-4 days it may be a diagnosis of the problem, but probably not. And I'm 24 months old and I'm fed up.

@Pawel-Rybinski Ok, In MediaInfo those mp4's look like ordinary files & they play back fine for me. so someone else will have to answer your questions,

@Pawel-Rybinski

Hi

. . . . the specification of the equipment on which the program works correctly without errors. . . . .

See my signature for my PC and laptop specifications - VPX 14 works fine on these with 4K UHD video and plays up to 5 tracks of 4K UHD video in a collage simultaneously without the use of proxies or turning on the blue lightning symbol bottom right of the program monitor.

The immediate possible cause of your issues may be related to

GRAFIKA

NVIDIA GeForce GTX 1060 3GB

Intel® UHD Graphics 770

NVIDIA GeForce RTX 3060 12GB

Is there a reason why you have 2 Nvidia GPU's of very different capabilities - I would suggest removing the old GTX 1060 and ensuring the the RTX 3060 has the latest drivers installed - the current version is 522.25 (31.0.15.2225).

. . . . Neat Video . . . .

Did you run the Neat Video optimiser?

With 4K UHD h.264 video this does run slower, at anywhere between 6 - 20 fps on export, depending on the degree of noise reduction required.

John EB

@Pawel-Rybinski

Hi

. . . . the specification of the equipment on which the program works correctly without errors. . . . .

See my signature for my PC and laptop specifications - VPX 14 works fine on these with 4K UHD video and plays up to 5 tracks of 4K UHD video in a collage simultaneously without the use of proxies or turning on the blue lightning symbol bottom right of the program monitor.

The immediate possible cause of your issues may be related to

GRAFIKA

NVIDIA GeForce GTX 1060 3GB

Intel® UHD Graphics 770

NVIDIA GeForce RTX 3060 12GB

Is there a reason why you have 2 Nvidia GPU's of very different capabilities - I would suggest removing the old GTX 1060 and ensuring the the RTX 3060 has the latest drivers installed - the current version is 522.25 (31.0.15.2225).

. . . . Neat Video . . . .

Did you run the Neat Video optimiser?

With 4K UHD h.264 video this does run slower, at anywhere between 6 - 20 fps on export, depending on the degree of noise reduction required.

John EB

Please help me because I have no energy anymore. I recorded a video of the screen. I forgot to add that the monitor has 10bit and the options in the GTX3060 graphics card are also set. I don't know if this has an effect. As I re-include 8 bits and so is the same. I have no ideas. I have a second Windows 10 x64 and there is a new installation to another computer. It seemed to me that when I change the computer it will be ok. Look, maybe I have something installed that is biting with Magix. I have 2 graphics cards because neat video renders video material faster. My CD makes it possible for me. I already run out of ideas. Graphics cards were replaced and removed, and changed in the configuration. I did tests with only the GTX3060 and there was no improvement. Bugs as they were are. Take a look at my programs please, and maybe I'm doing something wrong.

look this pls https://www.filemail.com/d/eyxlwdqwctbeucx

@Pawel-Rybinski Hi, your original comment mentioned nothing about Neat Video, you said ' I have a problem playing 4k files from DJI Pocket' & on Page 1 of this thread there is no mention of Neat Video, it wasn't until your 2nd comment that Neat was mentioned, even then it was right at the bottom of the comment & it wasn't clear if that was related to 'having a problem playing 4k files' , so that's where the confusion has come from,

This is a screen shoot of your very 1st mention of Neat Video,

Really you should have started a new post of your own titled something like '4k video with Neat Video playback problem'

--

I watched your video & I can't comment on the Neat video internal settings but that playback looks about right, these types of effects/plugins do reduce playback, sometimes by a lot, so what I saw in your video doesn't surprise me.

I only have Neat video trial plugin for Vegas, from my experience Vegas does handle these plugins a bit better then Magix but even then adding it with just a simple noise reduction & nothing else added it reduced playback to 10fps, that's on my machine, (PC specs in my signature).

See my GPU 67% & at the bottom of the preview it says in red 1724x970x32, 10.808 - that's10fps, (Ignore the high Memory, that's Adobe that likes t hog 50GB)

For yours when you put Neat video on, try the Prerender option, I have to do that to get some fxs to play back correctly,

---

PS I still don't understand why you threw in some DNG/RAW picture files 🤷‍♂️ maybe someone can explain how this relates to 4k mp4 & Neat Video?

I have a great deal with video photo equipment, so I thought that if you have the first version, maybe you will want to compare the photos. The photo was not related to the 4k edition. It's just for you as you would like to compare it to your DJI Pocket 1 webcam. I throw in Mercali stabilization and an effect similar to that from neat video. I don't know what machine you need to be able to smoothly edit videos. Interestingly, the x12 runs smoothly. I don't know what others have done in the new version. It was supposed to be better and it is worse. Plugins have bugs and they prefer to write a new version with bugs than fix the old software. And it is like that all the time.

@Pawel-Rybinski @Former user @johnebaker

Hi.

I'm not sure why you are applying neat video to the clips. They don't appear noisy at all for such a small sensor in the two examples you supplied. A bit grainy in some of the small details but that is to be expected from a product using such a small sensor shooting at 50fps. If you want less grain on a small sensor shoot at 25 fps and give each photo-site a chance to expose properly without having to resort to increase the ISO levels. The Osmo Pocket (and Pocket 2) only record 8 bit files in their D-Cine-Like (sic) and not 10 bit like their drones do. This is borne out with the DNG files you supplied which are 8bit per colour channel (Comes up as 24 bit ((8 x 3 colour channels.))

Are you trying to export the files as 10 bit BT2020 files?

If so there are not enough steps in the digital images to get the same amount of HDR contrast without introducing grain or blockiness in the shadow areas and you should be staying with a BT709 colour space at 8 bits and not try using the BT2020 at 10 bits. The change from using a 12MP sensor in the original Pocket to the 64MP sensor in the Pocket 2 has made the pocket 2 images slightly more grainy the higher the ISO value is pushed upward and has been noted by other users on the DJI website.

There will never be enough detail in the dark areas to prevent the image looking blocky if you try to spread the contrast more and you will never recover lost detail in the highlight areas once the photo-sites are effectively over saturated. If you want cleaner highlights then reduce the exposure compensation in camera by between 1/3rd to 2/3rds of a stop depending on the lighting conditions. That in turn will push up the ISO value if left in auto and increase the grain. There was no fast paced action in those shots to warrant the use of a higher frame rate.

In effect, lower frames per second allow for better exposure in lower lighting conditions which in turn allow lower ISO values and then less grain.

While a 10 bit chain of components is desirable for both colour accuracy and a higher dynamic range with photo editing where you can shoot in some cameras to 16 bits, unless you have a camera capable of shooting raw video footage to at least 10 bits or shooting Pro Res 10 bit files, it would be a disadvantage as it would show up the shortcomings of 8 bit colour files.

To me, your file does not look noisy with minimal processing.

The file is set to private and can only be visited by this topic initially. I can remove the video once viewed if you wish.

Ray.

I calmly chose such clips so that they did not have to be deleted. 😁 I mean the stability of the magix program. I write in google translator and sometimes when translated into English, stupid things come out and I understand that you may not know what I mean. I am not editing any material in 10 bits so far. I have a 10 bit monitor and 10 bit graphics settings. Maybe magix is ​​bothering with something like that. I have no program stability and there are Magix X14 shutdowns. I recorded what codecs and programs I have installed. Maybe one of them is causing the program to malfunction. Can you also after throwing a plug-in, then remove it from the video clip? I put Mercali in and then I can't remove the plug from the material, just like neat video. Do you also have yes? I don't know how to deal with these proxy files. Maybe this will help me in the operation of the program? Any of you have a way? Import, Process, Export, how to optimally set it up? Should the render drive be disk or SSD? I really don't know.

@Pawel-Rybinski

I mean the stability of the magix program. I write in google translator and sometimes when translated into English, stupid things come out and I understand that you may not know what I mean. I am not editing any material in 10 bits so far. I have a 10 bit monitor and 10 bit graphics settings. Maybe magix is ​​bothering with something like that.

The program is capable of handling 10 bit files but the chain of components must be 10 bit capable from beginning to end. It may be that that is causing you to see noise in 8 bit files. That I'm not sure of as I am stuck with 8 bit monitors. In theory the 10 bit monitor should show smoother results but I suspect in practice it may show banding in colour graduations of non 10 bit material.

As you are using 10 bit monitors there may be settings in the program settings that need changing in the display options I'm not familiar with. For instance, I am not sure what should be set for True-to-color conversion for non-HDR monitors when using 8 bit source files combined with the Use Dithering for output. Maybe another person has a better clue for that one.

I have no program stability and there are Magix X14 shutdowns. I recorded what codecs and programs I have installed. Maybe one of them is causing the program to malfunction.

If you mean you have additions video codec packs installed that have not been supplied by Magix then yes, they can cause instability problems for the program. We have seen that before on the forums. There is normally no need for additional non Magix supplied codec packs.

Can you also after throwing a plug-in, then remove it from the video clip? I put Mercali in and then I can't remove the plug from the material, just like neat video. Do you also have yes?

Yes it is possible to deactivate single effects from a video clip once applied and keep it in place with its settings to re-enable later. Just un-tick the effect in the timelines Key Frame Editor.

I don't know how to deal with these proxy files. Maybe this will help me in the operation of the program?

Using proxy files within the program will reduce the resolution of what you see in the monitor. In my opinion they are good for smooth playback as it reduces the strains of real time processing for playback but bad for correcting imagery when pixel peeping. Personally I try not to use them at all if possible.

Magix suggests that the basic video be edited first so all the clips are in the correct order and length. You should then at least at that point be able to play the whole project smoothly. Then add your effects and corrections. The only time I can think of where that would not work would be when time stretching clips. This is when any extra processing involved starts to interfere with smooth playback. You could reduce frame rate first using the blue lightning symbol or try a pre-render of problem areas. Leaving the program to find such areas to pre-render I personally find does not work so I designate areas using the range markers that I wish to pre-render. One difference with pre-renders as opposed to using proxy files is any further alteration to that section then renders the pre-render useless and has to be redone.

Any of you have a way? Import, Process, Export, how to optimally set it up?

Personally, for me, because my graphics card is not that powerful I sometimes change the settings from project to project depending on the type of source files and effects in use.

Should the render drive be disk or SSD? I really don't know.

As long as the source files reside on a different disc to the program it makes no difference to stability. Only export times. It is better that such files are on drives that have large caches such as 256MBs when dealing with higher resolution and higher frame speed video files. Small disk caches can cause juddering as data is not shifted quickly enough to system memory.

To be clear. These are my findings on my machine. Others may have different experiences regarding playback and export requirements.

Ray.