Will not install on either computer

jack-scurlock wrote on 9/27/2020, 8:41 AM

Good day.

I just received Music Maker Premium 2021 a few hours ago and it will not load on either of my computers. It gives an error message that I am not on the internet and, as you see, I am.

Does anyone have any idea how to make it load? I have the boxed disk set.

Thank you so much

captjack

Comments

emmrecs wrote on 9/27/2020, 9:18 AM

@jack-scurlock

What OS are you running? If it is Win 7, please read this thread, especially the final post from a member of Magix staff, which details how to check your Internet Security Settings.

If you do not use Win 7, please give us full details of your computer spec (adding it as your signature will mean it is easily available to you and any user trying to help you). This post will show you the details we really need!

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam