Why is the payment uncussessful?

Perry-Campbell wrote on 7/8/2021, 6:18 PM

So I would like to buy a soundpool but the payment was unsucsessful eventhough I had the money in the bank already so I went to retry and it just keeps saying payment unsucsessful. why is it saying that over and over again please help I was trying to purchase it from the music maker softwere I have Installed in my Desktop.

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PATIENT-X wrote on 7/8/2021, 6:22 PM

@Perry-Campbell

Hello, Welcome

Please read this post here from Magix on 2 factor authentication.

If you continue to have issues please contact infoservice@magix.net

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Last changed by PATIENT-X on 7/8/2021, 6:38 PM, changed a total of 2 times.

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Perry-Campbell wrote on 7/8/2021, 6:43 PM

I now know why my payment was not succsessful its because my magix account still has the olde bank card that is no longer avalable it was disabled ages ago how can I change my bank details?

Perry-Campbell wrote on 7/8/2021, 7:00 PM

Don`t worry I have done it succsessfuly changed my details in the softwere.

PATIENT-X wrote on 7/8/2021, 7:31 PM

@Perry-Campbell

Okay glad you got it sorted.

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Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard