Comments

SP. wrote on 8/3/2023, 3:13 AM

@Wyvonne-Hawkins Are you trying to pay with credit card? There might be a problem with your credit card provider, for example your card might not support the necessary security mechanisms or maybe you use a prepaid debit card which might not be accepted.

In case you cannot use PayPal you may contact sales support at infoservice@magix.net and ask them if you can buy a coupon code from them. You can then enter the coupon code during checkout which will bring the price to 0.

Wyvonne-Hawkins wrote on 8/3/2023, 11:45 PM

@Wyvonne-Hawkins Are you trying to pay with credit card? There might be a problem with your credit card provider, for example your card might not support the necessary security mechanisms or maybe you use a prepaid debit card which might not be accepted.

In case you cannot use PayPal you may contact sales support at infoservice@magix.net and ask them if you can buy a coupon code from them. You can then enter the coupon code during checkout which will bring the price to 0.

No, when I try to click on the buy button it does not work.

SP. wrote on 8/4/2023, 3:41 AM

@Wyvonne-Hawkins Try opening the program settings and click on the button to clean up the store. Maybe this will help.