Comments

Former user wrote on 2/2/2021, 11:01 AM

Victor, there is a known issue with latest Acid update. Many out there are having these issues. Are you getting any error messages before it shuts down? If so, can you capture and post it here?

Victor-Fenton wrote on 2/2/2021, 11:06 AM

Victor-Fenton wrote on 2/2/2021, 11:10 AM

No pop up boxes, just the video above

Former user wrote on 2/2/2021, 5:41 PM

Victor, Open acid, without playing any sound, go to Preferences, click on Audio Interface/device tab and change the audio interface to your audio card (hoping that you have an external Audio interface for music prouduction). i think it is on "Windows Media Mapper" or something along that. It has something to do with the sound card Acid is trying to use and it is failing.

Victor-Fenton wrote on 2/2/2021, 5:57 PM

Ok. Trying it now.

Victor-Fenton wrote on 2/2/2021, 6:10 PM

That wasn’t the problem. I had it on focusrite as my interface. The noise started before I went into preferences.

Former user wrote on 2/2/2021, 9:16 PM

Victor, sorry that didn't help. Do you have another DAW in your PC? So you can see if this beeping comes from that, too? If not, download Audacity and use Focusrite on it and see if the beeping is coming from that, too. If none of this helps, I will see if I can post an older version of Acid pro application file. Magix had sent it to me, I have to look for it in my emails.

I found the previous Acid Pro version which Magix had sent me. Uninstall everything from Magix completely and re-install with this file.

I am not sure if I am allowed to post download links here even if they are from Magix, but if I am not, it will be removed:

Link removed by Moderator

Good luck

Victor-Fenton wrote on 2/2/2021, 9:23 PM

Thank you so much! Yeah I just adopted cake walk and that works. Thank you for sharing this link. I really appreciate your efforts to assist me. About to get up and try this link.

johnebaker wrote on 2/3/2021, 6:50 AM

@Former user#Hi

. . . . I am not sure if I am allowed to post download links here even if they are from Magix, but if I am not, it will be removed . . . .

While your intent is honourable, it is unfortunately not allowed, and the link has been removed.

Providing a download link from other than the official Magix site or dealer is against the general licensing condition (EULA).

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Former user wrote on 2/3/2021, 7:02 AM

Understood, johnbaker.

The link was indeed from Magix and copied/pasted directly from their email however, I didn't think it will stay. Lets all hope a new update is on it's way so some of these issues can be resolved.

Victor-Fenton wrote on 2/3/2021, 8:24 AM

John Baker, can you explain why Magix is not servicing Acid 10? August was the last time y’all had a update.

johnebaker wrote on 2/3/2021, 4:27 PM

@Victor-Fenton

Hi

. . . . John Baker, can you explain why Magix is not servicing Acid 10? . . . .

Patches will appear as and when they are completed and tested, there is no regular schedule as, for example, Windows updates which are biannual.

Magix are working on fixes to bugs in Acid and other programs, however, like many other companies around the world, lockdowns are affecting the timing of releases.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

MarcoStorm wrote on 2/4/2021, 12:37 AM

Dear @Victor-Fenton,

which Focusrite Interface do you have? Have you installed the latest drivers? I had also problems with an older Focusrite ASIO Driver. After an driver update everything worked well.

Best,

Marco