Video Pro 19 keeps crashing

Zalina-Walton wrote on 2/3/2025, 6:12 PM

Hello: Lately, in using my Video Pro 19, it keeps crashing within a few minutes while editing a video.

Advice to fix it would be appreciated.

My computer hardware is Dell laptop 7791 2-in-1

Processor: Intel(R(, Core(TM)i7-10510U CPU @ 1.80GHz, 2.30 GHz

Installed RAM: 16.0 GB(15.8 GB usable)

System type: 64-bit operating system, x64-based processor

Operating system: Windows-11 version 24H2

Thank you.

Zalina Walton

 

Comments

Gid wrote on 2/3/2025, 6:21 PM

@Zalina-Walton Hi, the latest is Video Pro X16, there isn't a 19 yet.

If your using Vegas Pro 19 you're on the wrong forum, copy & paste your request on the Vegas Pro forum https://www.vegascreativesoftware.info/us/vegas-pro-forum/

Magix Movie Studio 2025
Magix VPX14
Vegas Pro 22

Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
NewBlue TotalFX
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, & an Acer 24" monitor.

I first started editing in about 2004, my first Magix product was Magix Movie Edit 10,. At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro11

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

Lots of work photos on Facebook - https://www.facebook.com/gid.joiner/photos_albums

 

Zalina-Walton wrote on 2/3/2025, 10:50 PM

I meant "Vegas"