I have downloaded VEGAS PRO for a trial run; I am not receiving any emails with an activation code; there are no ways I discovered so far to get that information on this web site; there seems to be no customer support option either. I spent 30 minutes and I am about to give up... which would be to bad, given that some people say good things about this product. Any suggestion on how to get unstuck? Anyone knows how to put in a customer support request to actual people not clueless "assistant robots"? Thanks much.