VEGAS 17 ERROR CODE 59

treflyn-j wrote on 6/4/2020, 1:03 AM

I purchased VEGAS PRO 17 on the 16th May 2020.

After 1 week it failed to operate displaying:-

ERROR CODE 59

With an additional message:-

"An error occurred starting VEGAS Pro.
There is no licence too use this software."


I have discovered that this is not a new problem and that many other users have also
experienced the same problem, without a remedy being put into place by your company.

Their Technical Support system  is useless, and they expect their users to self help each other via a FORUM!!!!!!
There is no direct access to any kind of any human support from MAGIX.
There is no system for raising a support ticket for VEGAS 17

I have spent countless hours searching for and trying different solutions and suggestions without success.

After successfully using Sony Vegas Pro 13 for years I am totally disappointed with Magix.

Why is this forum the only way to get any help?

Why do MAGIX expect their users to provide support service when it is their responsibility???