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david-t2618 wrote on 6/8/2020, 11:00 AM

I purchased Web Designer 16 Premium with upgrade service valid through 4/8/21. I cannot upgrade to version 17. I want to install on another device and cannot do that. My serial number is P3 Removed by Moderator. Your download service says that S/N is no valid. Your online chat support, while humorous, offers absolutely zero solutions to this issue.

Comments

johnebaker wrote on 6/8/2020, 1:05 PM

@david-t2618

Hi

I have edited your post to remove the serial number.

Please do not post serial numbers, order numbers or any other confidential data in the forum. You risk losing your product to hijacking.

I would suggest you contact Sales through here.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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