Update released today.....crashed within a few minutes

GBS1969 wrote on 9/30/2021, 7:46 AM

Just installed the new update released today (30.0.3.39) and it crashed within a few minutes. Was not doing anything out of the ordinary, just playing a project and crash. Sad.....the last few months have been a bit frustrating to say the least.

Last changed by GBS1969

Started using Music Maker Premium: 16 March 2016.
Current up-to-date version: Music Maker Premium, Music Maker 2022 (version 31.0.1.13).
Running Windows 10 Home, x64bit, Intel Core i3-6006U, 2.0GHz, 4GB RAM, 1TB internal HDD, Realtek HD Audio (sound, video and game controllers). This laptop is only used to run MMM.

Comments

coneman wrote on 9/30/2021, 9:02 AM

Yea sure can be frustrating had crashes all day, Installed the update and its being running fine (touch wood) shame the screen < = > function has gone, so far I like some of the changes.

Tascam US-366 usb audio interface.
Processor    AMD Ryzen 5 3600 6-Core Processor                 3.95 GHz
Installed RAM    32.0 GB
10 pro
System type    64-bit operating system, x64-based processor
AMD Radeon RX5700

johnebaker wrote on 9/30/2021, 1:18 PM

@coneman

Hi

. . . . shame the screen < = > function has gone . . . .

This may be an oversight, I would suggest you raise a support ticket, follow this Support guide if you have not used the ticketing system before.

The Shift + F12 keyboard shortcut still works.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.