Update downloaded but didn't install for MEP MX 11.0.4.4

siegbrunn wrote on 5/5/2012, 7:05 AM

I'd install it manually if I knew where it was.

I used the "online Update" menu in the program where it told me that 11.0.4.4 was available. It then downloaded over a Magix window but when it was done downloading nothing happened. After a while with no further information I tried to start MEP again, only to be informed it was running already. After another wait I looked in the task manager and found two MEP executables open, but not working. I shut them down and went to the download page on the Magix website and tried directly downloading. Nada. I think the download recognizes the update is already on my HD and is waiting to be installed. Unfortunately, I don't know where.

Anybody know?

Karen

Comments

asoeli wrote on 5/5/2012, 1:18 PM

And you have checked that the update is not installed ?

siegbrunn wrote on 5/8/2012, 8:36 AM

2 days later, sorry I've been overwhelmed with other stuff.

Problem is now solved. Interestingly, before I had restarted the computer, I had a further problem that the hardware acceleration was turned off and I couldn't turn it on again. No idea what was going on.

But, bottom line, turned of and did a cold start (after unplugging the PC). Everything OK! However after much searching, found the download nowhere on the computer and saw that I was still on the old version so started all over again and it worked fine.

The lesson? Didn't my PC guru always say, "When it doesn't work, reboot!" Dumm dumm dumm.

Thanks for your help!

Karen