unlocking Magix Movie Edit Pro 2013 Premium

wnkrwnkr wrote on 1/18/2013, 6:19 PM

Hello All,   New here.   I purchased MEP2013 Premium about a week ago and I have not been able to down load any of the free software that is found under the tab Help, free download.  for example if i try and down load Title Effects it starts  and then it stops giving me the following error. " the installation is only possible after unlocking Magix Movie Edit Pro 2013 Premium" .

When I purchased the product I was sent the key and  I registered the product. 

any thoughts or Ideas on how to fix this issue?

running Vista,  on a dell XPS 420

 

 

Comments

gandjcarr wrote on 1/19/2013, 4:55 AM

Hi,

Did you buy the software directly from Magix or from a third party?  Was it the boxed version or download version?

I have seen some posts from users having trouble with the extra content after purchasing from one of the web discounters.

George

wnkrwnkr wrote on 1/20/2013, 9:42 AM

Thanks for getting back to me. 

 I purchased it from Magix web site.  I down loaded it from their web site. 

tom

 

 

 

gandjcarr wrote on 1/20/2013, 10:34 AM

Hi,

Did you order during the trial period and are you still getting this message when you first start MEP?

If you still get this screen, you need to fill in the product key you received after the purchase, this screen should go away, and your product will be recognized as activated.

Also, if you go to www.magix.com and log in to your Magix account, do you see the record of your registration date and serial number under "My Account"?

George

wnkrwnkr wrote on 1/20/2013, 9:41 PM

HI,

 Yes,  I did start with the trial download.   Then I ordered it from Magix.com before the trial period had ended.

I did get the screen that you are showing and I entered the Key that was sent to me.  the registration date is 01/11/2013.

I sure appreciate the help.

Thanks

Tom

 

johnebaker wrote on 1/21/2013, 3:31 AM

Hi

I would suggest you contact support at Magix, they may suggest you run the Magix unlocking tool.

However I would not advise doing this on your own without clear guidance from Magix, as you are not having the specific problem that the unlock tool is stated to fix.

John

 

Last changed by johnebaker on 1/21/2013, 3:31 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

wnkrwnkr wrote on 1/26/2013, 9:17 PM

Thanks everyone for the help.  I contacted the Support team at Magix and they helped me out.  It was a bad install and they sent me a fix .  now it is working just fine.

 

Again thanks for the help and advice.

 

Tom