Unlimited Loops Subscription Issue

Mike-Sutcliffe wrote on 6/9/2020, 6:12 PM

Hi I have a Unlimited Loops subscription. Its ok although I dont use the sub only soundpools I use only the soundpools I have purchased and paid for.

Everytime the subscription renews each month all my magix loops are removed from my projects and I have lost a lot of hard work because of it. Is there a way to download my soundpools without the mxcogg extension? I see in the download options window that I can choose WAV or OGG but the files are still connected to the subscription and still go missing at every renewal. Do I have to take my loops and run them through a third party converter?

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