Unable to export video

JennieM wrote on 12/21/2020, 10:41 AM

Having previously successfully edited and exported videos using Fastcut, I now find that I am unable to complete the process. I have uploaded the required video, edited it and got as far as the "Select a level of quality" box. I cannot select an option or go any further. The screen appears frozen. Please can anyone advise me on this?

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CubeAce wrote on 12/21/2020, 11:22 AM

@JennieM

Hi Jennie and welcome to the Magix User to user forums.

When you say previously successfully edited and exported, was this when you had an earlier version of Windows? I ask because Fastcut has been discontinued now for a while. If you have recently upgraded to Windows 10 or recently loaded the program onto Windows 10 it may no longer work. It is also no longer offered as a free download from the Magix site. Normally a sign a program is nearing its end of support.

Ray.

 

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JennieM wrote on 12/21/2020, 12:40 PM

Hi- thanks CubeAce. I was given a free download of Fastcut when I purchased a new WIndows 10 pc last January. Seeing what you have said it is probably best if I try to find another program. I appreciate your help.