Trying to reinstall,

Anita-Forry-Moonshadow wrote on 12/29/2022, 2:26 PM

I uninstalled the program and reinstalled it. When I get to the part where you click to immediately activate, I get this message that "an online connection could not be established, be sure your computer is correctly connected to the internet, A firewall may also be blocking access". I disabled the firewalls and also included the program as safe. Still get the message. Very frustrating. I just want the program to work. I can't get past this.

Comments

Promidi wrote on 12/29/2022, 5:08 PM

Please define “the program”

Also, what is your version of Windows?

Windows 10 Pro 22H2 64bit (Fully Patched).
Intel i5 4670.  16 gig ram.  ALL SSD, Nvidia GTX960 (2G VRAM). latest drivers (latest Version).

Audio IF: Focusrite 8i6 3rd Gen.

Software: Magix Movie Studio Suite 2023 22.03.172
Xara Designer Pro X 20 Perpetual.

Anita-Forry-Moonshadow wrote on 12/30/2022, 8:15 AM

Vegas movie studio 15

and

vegas architect 15

 

on a windows 7

emmrecs wrote on 12/30/2022, 8:20 AM

@Anita-Forry-Moonshadow

Please read this pinned post and follow the advice given there.

This thread will be closed.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam