the invoice number is Removed by Moderator customer number is Removed by Moderator
Welcome to the Magix user to user forums. There are no Magix staff present and confidential details like Invoice and Customer numbers should never be posted to a public forum like this one. Hence, your post has been edited.
Mention of a CD makes me think this may be a rather old version of Photostory. Please confirm exactly which version of the program you have. Then, please tell us when and from where you bought it. Have you ever had it installed before and, if so, did you fully register and activate it?
Jeff
Forum Moderator