i recently just bought the full acid 10 version after my trial ran out. when i attempted to put in my serial number it said the application will restart then goes back to the trial screen asking me to put in my serial number again i need help
@qua-ayers Please try a right click on the program icon and start ACID as administrator. Then enter your serial number again. Maybe it cannot save the registration because your Windows user account doesn't have enough privileges. It could work with administrator rights.
that didnt work either
Hello, Welcome
Did you try and temporarily disable your anti virus, windows defender and firewall and see if that helps.
Stephen
Forum Moderator
yup that didnt work either
@qua-ayers Hold CTRL+SHIFT and double click on the ACID program icon to start ACID. A small window should appear asking you to reset the program settings and to delete the cache. Tick the checkbox and click on 'Yes'. Then try again to register your program.
that also didnt work i need help!
Hi
Uninstall Acid Pro with free Revo uninstaller and try to reinstall with Anti virus disabled including firewall, and enter serial number.
If that does not work please contact infoservice@magix.net with your issues.
Stephen
Forum Moderator