The software keeps freezing and stops responding

Former user wrote on 7/8/2020, 8:40 PM

Each time we open the new 2021 Music Maker it stops responding. Also you all took our number of features we could've got for free away and the presents away if you all can't make this software reliable or make monthly updates you all need to start throwing free stuff at us. This is non-sense. I've used this software for around 4yrs and It's always froze on me, crashed on me, and caused nothing but dislike towards Magix and this software.

Comments

Iang wrote on 7/9/2020, 12:10 AM

A few problems upgrading but it worked all day yesterday... today opened the file... saved as and changed the order of a few tracks... sounded funny and realised the midi instruments hadn't move with the track position changes... clicked on the midi icon and... many restarts later and trying all the things that got it going before and everything purchased is locked. About the 5th DAW tried in the last few years and thought this was the one... maybe try a bit later lol.

Former user wrote on 7/9/2020, 12:14 AM

A few problems upgrading but it worked all day yesterday... today opened the file... saved as and changed the order of a few tracks... sounded funny and realised the midi instruments hadn't move with the track position changes... clicked on the midi icon and... many restarts later and trying all the things that got it going before and everything purchased is locked. About the 5th DAW tried in the last few years and thought this was the one... maybe try a bit later lol.

It crashed on me today like as 30mins ago. I'm on a $1,799.99 hp envy with 16gb ram, 512gb ssd, and a quad core. It's always crashed on me even with last years version.

emmrecs wrote on 7/9/2020, 4:32 AM

@Former user @Iang

Clarence, these are user to user forums so we, fellow users, have "taken nothing away" from the software!

To both of you, there is a thread in the forum dedicated to the "problems" users are encountering with the latest version of MM here. In order to keep all the discussion about these problems in one thread I am going to close this post.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam