When updating to 2024, the update would not install. Instead, it indicated it could not access the file in the Magix temporary directory, and speculated that I did not have proper permissions to do so. Absolute bunk!
I have spent the last four hours troubleshooting the matter. In the process, I completely wiped the 2023 version from my machine, including registry entries and so on, and then reinstalled 2023 over and over again from the Magix website. The problem not only persisted, my search for a cure produced another issue. Only the free version installed, and my instrument bank disappeared!
Over the years, I have used everything from Steinberg downward without a similar issue. Moreover, since your company changed ownership and expanded, the quality of one-on-one support has devolved into nonexistence, and your business plan now nickels and dimes your user/subscriber base to the point of idiocy. As a premium user/customer, I expect more, rather than less from your firm. Fix this, or refund my money!