Comments

SP. wrote on 4/5/2020, 6:13 AM

This sounds like massive driver problems. You should check your audio drivers and try updating them also, if they aren't up to date. Also check if your installation of Windows is updated.

johnebaker wrote on 4/5/2020, 2:18 PM

@stanley-battle

Hi

Without more information we would be guessing as to what the issue may be.

See this topic for the information required regarding your computer s[specification, Windows version and Music Maker version.

Also include what was on the timeline, what you were doing at the time of the crash and any error messages you received.

John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

stanley-battle wrote on 4/6/2020, 8:03 AM

Thanks guys! the windows update fixed the issue. Appreciate the responses.