Spacebar not stopping where I point to .... and where is tech support

AAProds wrote on 9/25/2023, 7:29 PM

My major problem at this time is that the spacebar isn't stopping where I click

Clicking has never stopped the Play marker. The only way that I know to stop the Play marker is to hit the spacebar.

When the movie is playing, if hitting the space bar doesn't stop the play with the setting you have above ie ticked "stop at current playback position), I'd suggest trying creating another, new, project. If that still doesn't work, then do a program reset: File>Settings>Reset Program settings to defaults".

I tried going to tech support with this, but somehow I found my way here. If someone has a direct link, I'd appreciate that.

Getting to actual Support is a bit tricky. Click on the Support link at the top of this page, then click on Movie Studio, then go right down to the bottom of the next page and click "Contact Support".

You're better off posting on the forum first with any issues; we'll generally respond more quickly than Magix. Even though we're only users and not Magix staff, there are very knowledgeable people here who know the program inside-out.

KScott wrote on 9/25/2023, 8:44 PM

Hi. Thanks for the reply.

I'm referring to just the timeline. With MEP, I can click anywhere on it, the video, audio or even the title bar, and the vertical cursor moves to where I click. With Movie Studio, I have to drag the vertical cursor to the object to just look at it, let alone work on it. There are things I really like with the new version, like the export speed is amazing, and I love the Favorites area for tools I use most often. But having to drag the vertical cursor is a real pain.

Thanks for verifying the issue with getting to tech support; I never saw anything at the bottom of the pages I was on which would take me to Support, even "Contact Support" threw me here. 🙃

AAProds wrote on 9/25/2023, 9:31 PM

@KScott

With MEP, I can click anywhere on it, the video, audio or even the title bar, and the vertical cursor moves to where I click.

I'm pretty sure the play marker has never moved unless you click on the timeline timecode area (just above track 1). Certainly, that's the case in MEP 2021; it's the same as Movie Studio.

My memory of the early versions is fading though... 😉

KScott wrote on 9/25/2023, 9:50 PM

I'm on the timeline. I went to MEP before replying, and I clicked on at least a half dozen places on the timeline. The focus (red vertical) marker kept following my clicks. 🙂

AAProds wrote on 9/25/2023, 10:18 PM

@KScott

Yes, I stand corrected. The play marker does jump to the left edge of the object you click on.

Former user wrote on 9/25/2023, 10:38 PM

@AAProds @KScott I don't have an earlier version to test, at the moment as mentioned you have to click on the area at the top of the timeline (I've coloured green) but i often click on the area below the clip (I've coloured red) because I've got used o working with Vegas, Could you click below in earlier versions like MEP or are you clicking on the actual clips?

KScott wrote on 9/25/2023, 10:39 PM

@KScott

Yes, I stand corrected. The play marker does jump to the left edge of the object you click on.

It wasn't even doing that in the new version.

CubeAce wrote on 9/25/2023, 10:42 PM

@KScott

Hi and welcome to the user to user forums.

I am currently using MEP 2022 and have been using MEP since 2018.

@AAProds is correct. Clicking on objects has never moved the playback cursor to a new position no matter the program settings or playback is stopped or in playback. You can't even change what is seen in the preview monitor by clicking a different object unless the mouse cursor is set to preview or Move object contents.

If your copy was behaving that way, maybe it was the cause of the constant crashes.

Ray.

Former user wrote on 9/25/2023, 10:44 PM

@KScott Click Y on the keyboard, this will bring up Settings where 'Move playback marker when object is selected' can be ticked, this then puts the marker at the beginning of the clip you click on.

PS. I've had Magix since 2004, I don't remember what the last version did or didn't 😂🤦‍♂️👴

KScott wrote on 9/25/2023, 10:49 PM

@AAProds @KScott I don't have an earlier version to test, at the moment as mentioned you have to click on the area at the top of the timeline (I've coloured green) but i often click on the area below the clip (I've coloured red) because I've got used o working with Vegas, Could you click below in earlier versions like MEP or are you clicking on the actual clips?

OKAY, the top/green line does work. THANK YOU!!

(The bottom/red area does not work.)

KScott wrote on 9/25/2023, 10:53 PM

@KScott Click Y on the keyboard, this will bring up Settings where 'Move playback marker when object is selected' can be ticked, this then puts the marker at the beginning of the clip you click on.

That item is checked. It's one of my 3 screenshots. 😉

KScott wrote on 9/25/2023, 10:57 PM

@KScott

Hi and welcome to the user to user forums.

I am currently using MEP 2022 and have been using MEP since 2018.

@AAProds is correct. Clicking on objects has never moved the playback cursor to a new position no matter the program settings or playback is stopped or in playback. You can't even change what is seen in the preview monitor by clicking a different object unless the mouse cursor is set to preview or Move object contents.

If your copy was behaving that way, maybe it was the cause of the constant crashes.

Ray.

It was the 2023 version which was crashing.

I don't see a setting to have the mouse cursor set to preview. I have checked Spacebar stops at current playback position.

CubeAce wrote on 9/25/2023, 11:07 PM

@KScott

Hi.

Right click the following button.

Standard behaviours seldom change from version to version of the program.

Ray.

Former user wrote on 9/25/2023, 11:09 PM

@KScott Hi, it's courtesy to mark the person who 1st mentioned the solution if you're going to tag one of the comments & i believe it was @AAProds with -

I'm pretty sure the play marker has never moved unless you click on the timeline timecode area (just above track 1). Certainly, that's the case in MEP 2021; it's the same as Movie Studio.

No I don't remember the bottom red area ever working in MMS, I just get confused with working with Vegas because you can click anywhere in that program. There's no screenshot like the one i posted of 'Move playback marker when object is selected' ?

@CubeAce that Preview is an audio function? I get a picture in the preview window wherever the cursor is positioned,

CubeAce wrote on 9/25/2023, 11:23 PM

@Former user

Hi Gid.

Yes it's an audio function that also happens to play the selected video visuals with it 😂. Can't really be used on a jpeg 🤣.

Ray.

Former user wrote on 9/25/2023, 11:40 PM

@CubeAce 👍 I've got used to clicking wherever i want in Vegas, also the mouse wheel shrinks the timeline making it easier to jump further ahead, it also centres & zooms in when scrolled. The amount of times I've scrolled the wheel in MMS & it zooms along the timeline, Doh! 🤦‍♂️😂

KScott wrote on 9/25/2023, 11:49 PM

That's it, GID. I was used to clicking anywhere on or around the timeline with MEP, right thru its last version under that name.