My company used Sound Forge 9 years ago and I downloaded the demo for Sound Forge 11 a couple a months to test it out. Eventually the demo expired and I was given the pop-up "Your Sound Forge Pro Trial has expired". This all fine and normal.
Today (Feb. 16, 2017) I purchased Sound Forge 11 for $399.95 and immediately downloaded the program. I have a valid serial number and activation code as I have used both of these numbers to register Sound Forge 11 with MAGIX. However, the serial number won't activate the program. I uninstalled the demo version of SF11 (and Noise Redux plug-in) and installed the version i just purchased. But when I open the newly installed SF11, it gives me the same pop-up that says your trail has expired. I put in the SN clicked SUBMIT and it says "This application with now restart to complete the upgrade process." The only option from here is to click OK which opens the "Your trial has expired" window again in a never ending loop.
Inputting the serial number both with and without dashes doesn't work. I've tried copying and pasting the SN and typing it manually to no avail. I've rebooted and applied current Windows updates. I'm running Win 7 Pro SP1 on a Dell Precision 3620. It still thinks i have the demo version for some reason and won't accept the serial number.
I haven't been able to find any help on MAGIX's support website (http://www.magix.com/us/support/). If I can't get this resolved within 48 hours, I am going to request a refund. Any suggestions given I will gladly try out. Thanks.
~ Jon Davis