Song Maker Missing

albedarnit wrote on 1/22/2021, 9:09 PM

I purchased Music Maker 2021 Premium in August 2020. I noticed in a video on YouTube describing a feature called Song Maker and watched a demonstration and thought "I have to try that". But when I opened Music Maker, it wasn't there? I have recently bought a new computer with Windows 10 updated to the most recent build just yesterday. There is nothing in the downloads tab. My computer has an AMD Ryzen 5 1600 six core processor, a Radeon RX 580 series graphics card, 8gbs of DDR4 memory and the computer itself runs great! Judging from some of the other posts, I missed something during installation. Is there a way to remedy this?

Comments

SP. wrote on 1/22/2021, 11:44 PM

@albedarnit You need to download the Song Maker as a feature from the shop. Usually you should be able to find it there.

After download and installation it should be visible as a new tab in the Soundpool Manager window.

johnebaker wrote on 1/23/2021, 4:50 AM

@albedarnit, @SP.

Hi

After installing and activating on the new computer, did you download and install all the Extra Content?

If not do so - Song Maker will be installed.

If you did install the Extra Content you need the Control tab visible to see the Song Maker as shown below

HTH

John EB

 

Last changed by johnebaker on 1/23/2021, 4:52 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

albedarnit wrote on 1/24/2021, 9:04 AM

Thanks SP and Johnebaker for such a quick response! This community is the best community I am currently involved in. The responses are quick and concise and the people here are are extremely helpful and informative. Hopefully I will be able to pay it forward. Have a great day everyone!

johnebaker wrote on 1/24/2021, 10:07 AM

@albedarnit

Hi

I assume your issue is now resolved?

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

albedarnit wrote on 1/24/2021, 1:31 PM

Yes it is John. Thank you so much!