SMPWrapper.dll Crash

ArcticConan wrote on 6/11/2012, 12:56 PM

Trying to export a movie to video, crashes within 5 seconds says SMPWrapper.dll Access Violation.  Only happens with this one movie (rather important one of course), others are ok.  Occurs regardless of choice of export file type and resolution.  Saw another post with a similar problem that suggested deleting .h0 and .hdp files, tried that, didn't work.  Rebooting computer also didn't work.  Computer details and crash report below.  Thoughts appreciated.

Thanks

Jon

Intel I7, 8GB RAM, Windows 7

Magix MOvie Edit Pro MX Plus Download Version
11.0.1.4

----------------------------------------------------------------------
MAGIX Movie Edit Pro MX Plus Download Version  11.06.2012  11:43
----------------------------------------------------------------------
CrashDump 20120611_114355_v11.0.1.4.dmp successfully written
Error in module "SMPWrapper.DLL" (Load address: 0x74510000) to address 0x74513569
Exception 0xc0000005 "ACCESS_VIOLATION"

Main Thread   (ThreadID: 000021e8)
  eax=00000056  ebx=ffffffff  ecx=24622b6b  edx=2474c0fb
  esi=2474cfff  edi=24380a6c  ebp=0018d50c  esp=0018d400
  eip=74513569  Flags=00210296
  74513561   d9 6c 24 20 89 44 24 24
  74513569 > 0f b6 46 01 db 44 24 24
  74513571   d9 7c 24 20 89 44 24 24

Videodeluxe.exe 25.08.2011  12:31   2cf2c961
Memory Allocation
Base:  1.088
PE:  512
Pages:  262.144

PI:  85.544
PI_TEMP_DATA: 50.208
SI:  532.224
SI_TEMP_DATA: 253.052
FSI:  5.264
Blocks:  8.336
Temporary: 270
BE:  216.000
PLE:  782.000
BE Pool:  336
PLE Pool:  0
wHdr/inst: 0
B.cache inproc: 27.688
B.cache outproc: 4.197.900(6)
B.cache mapped: 0(0)
V.cache outproc: 0(0)
V.cache mapped: 0(0)
Video:  48.250.160(7.699.000/5.855.760)
Bitmap:  0

Video thumbs: 3.237.104(19)
SI Display Cache: 985.768
PLE Display Cache: 566.644
Buffer:  326.688
Pointer:  16.589.040

Title:  844
Memory GF:  0
Memory GF Zero:  0
Memory GF Zero_Dyn:  0
Memory GF Dyn:  0
Memory TT:  0
Audio Effect:  8
PPE:  0
Video Monitor: 0
malloc/free: 0
DIB:  6.779.044

VP: admin:  0
VP+Trans: privateData:  0
Transitions::  0
Frame Cache: 0
EXIF:  0
VSW:  0
DVDMAKER: 0
global UI (malloc): 0
global UI (valloc): 0
NOWAGGLE: 0

Private Bytes: 356 MByte
TLS:  965
MXGUI:  26.995.642
Sum:  106.092.664

Pentium III (GenuineIntel)  MMX SIMD
Microsoft Windows NT 6.1 (Build 7601)
Free Virtual Memory: 4095 MB
Call stack:
Address   Frame
74513569  0018D50C  SMP_ResizeDIB_RGB24_CPP+D19
00C19147  0018D538  0001:00818147 C:\Program Files (x86)\MAGIX\Movie_Edit_Pro_MX_Plus_Download_Version\Videodeluxe.exe


----------------------------------------------------------------------
MAGIX Movie Edit Pro MX Plus Download Version  11.06.2012  12:50
----------------------------------------------------------------------
CrashDump 20120611_125058_v11.0.1.4.dmp successfully written
Error in module "SMPWrapper.DLL" (Load address: 0x747a0000) to address 0x747a3569
Exception 0xc0000005 "ACCESS_VIOLATION"

Main Thread   (ThreadID: 00000ee8)
  eax=00000056  ebx=ffffffff  ecx=2cc62b6b  edx=2cd8c0fb
  esi=2cd8cfff  edi=2c9c0a6c  ebp=0018d50c  esp=0018d400
  eip=747a3569  Flags=00010296
  747a3561   d9 6c 24 20 89 44 24 24
  747a3569 > 0f b6 46 01 db 44 24 24
  747a3571   d9 7c 24 20 89 44 24 24

Videodeluxe.exe 25.08.2011  12:31   2cf2c961
Memory Allocation
Base:  1.088
PE:  512
Pages:  262.144

PI:  85.544
PI_TEMP_DATA: 50.208
SI:  526.176
SI_TEMP_DATA: 253.052
FSI:  5.076
Blocks:  7.264
Temporary: 252
BE:  216.000
PLE:  782.000
BE Pool:  392
PLE Pool:  0
wHdr/inst: 0
B.cache inproc: 27.688
B.cache outproc: 4.197.900(6)
B.cache mapped: 0(0)
V.cache outproc: 0(0)
V.cache mapped: 0(0)
Video:  67.604.040(7.699.000/5.855.760)
Bitmap:  0

Video thumbs: 4.380.480(65)
SI Display Cache: 985.768
PLE Display Cache: 2.341.192
Buffer:  326.688
Pointer:  35.942.920

Title:  844
Memory GF:  0
Memory GF Zero:  0
Memory GF Zero_Dyn:  0
Memory GF Dyn:  0
Memory TT:  0
Audio Effect:  8
PPE:  28.000
Video Monitor: 0
malloc/free: 0
DIB:  6.779.044

VP: admin:  0
VP+Trans: privateData:  0
Transitions::  0
Frame Cache: 0
EXIF:  0
VSW:  0
DVDMAKER: 0
global UI (malloc): 0
global UI (valloc): 0
NOWAGGLE: 0

Private Bytes: 493 MByte
TLS:  968
MXGUI:  26.995.642
Sum:  147.739.078

Pentium III (GenuineIntel)  MMX SIMD
Microsoft Windows NT 6.1 (Build 7601)
Free Virtual Memory: 4095 MB
Call stack:
Address   Frame
747A3569  0018D50C  SMP_ResizeDIB_RGB24_CPP+D19
00C19147  0018D538  0001:00818147 C:\Program Files (x86)\MAGIX\Movie_Edit_Pro_MX_Plus_Download_Version\Videodeluxe.exe

Comments

johnebaker wrote on 6/11/2012, 6:10 PM

Hi

Unfortunately It is the crash log not the crash dump we need, to see what is going on.

I would suspect that somewhere on the timeline is an object which is causing the problem, trying to isolate will be difficult if there are a lot of clips, audio files etc.

Try this:

1.  Create a new project

2.  Use File, Open project and open the project which is causing the problem - a dialog box will pop up - click Add new project

3.  Select all the objects (Ctrl + A) on the timeline and then copy them (Ctrl + C)

4.  Click the little movie reel below the preview monitor and select the movie created in 1 - this will switch you to the empty movie timeline

5.  Paste (Ctrl + V) the copied object to the empty timeline 

6.  Click the little movie reel below the preview monitor and switch back to the 'defective' movie timeline

7.  From the menu select File, Manage Movies, Remove from project

You should now have a new movie project with all the files copied from the 'defective' one, save this with a new name and try burning again.

HTH

John

 

Last changed by johnebaker on 6/11/2012, 6:11 PM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

ArcticConan wrote on 6/12/2012, 9:48 AM

Thanks for the reply.  I did some testing while waiting for an answer.  There are a lot of clips so narrowing it down should have been hard, but it turned out it was the first clip.  That video clip had a zoom effect applied to it (and it's the only one that had the effect on it), when I removed the clip it exported fine.  When I reinserted a clip there and didn't apply the zoom it exported fine.  The moment I put the zoom back on, bam fails export.

I did submit the crash log through the program, not sure how you can identify which one I sent.

johnebaker wrote on 6/12/2012, 1:32 PM

Hi

That was a stroke of luck it being the effect on the first clip. Pleased you are sorted - apart from no zoom effect 

John

Last changed by johnebaker on 6/12/2012, 1:32 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.