Comments

emmrecs wrote on 12/10/2020, 2:22 PM

@jaakko-k73

These are user to user forums so it is unlikely that anyone here can help you, sorry.

You need to contact Magix Support, the Sales Team, and ask for their help with this.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

jaakko-k73 wrote on 12/11/2020, 3:02 AM

Hi,

I managed to solve this problem myself. Thank you for your willingness to help. Jaakko

emmrecs wrote on 12/11/2020, 4:29 AM

@jaakko-k73

Thanks for the update. Glad to hear it is now resolved.

In order to help anyone else meeting this problem in the future, can you tell us how you resolved it?

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam