SF 14 - unable to register license

Johan-Bos wrote on 10/13/2021, 11:51 PM

Had to re-install windows after an adobe CC update messed up my PC, Had to re-install Soundforge 14 after that. Cannot register the software, error message telling me that the license registration code is for a different product. already deactivated it in my account, still cannot register.

Comments

SP. wrote on 10/14/2021, 3:54 AM

@Johan-Bos Have you checked you installed the correct version? Are you using the installer from your user account?

Johan-Bos wrote on 10/14/2021, 4:16 AM

HI, yes, correct version and used the download link in the email

SP. wrote on 10/14/2021, 7:47 AM

@Johan-Bos That's really odd. If you're sure that you are using the correct serial number and the correct version of Sound Forge I would suggest you ask support at infoservice@magix.net for guidance on what to do next. Maybe it is a problem with their license servers?

rraud wrote on 10/14/2021, 10:11 AM

Try downloading the latest build from the 'Magix Service Center> My Products' or from Magix Download Center. Otherwise as @SP. stated, email Magix with your purchase info

btw, welcome to the Magix Sound Forge users community @Johan-Bos.