Hi,
My serial number for sound forge is not working. I put it in, and get a red X. I'm looking for a way to contact support, but the buttons keep looping back to the main page and never gets to a place or number to contact an actual human. How do I actually contact and reach support? Please help!
There could be various reasons why your serial number is not working but without many more details we, fellow-users, really cannot help.
To contact Magix and ask about how to resolve the problem email infoservice@magix.net.
HTH
Jeff
Forum Moderator
Thank you. I know, there was no other option with the support site that kept redirecting back to the front page. It never got to any actual form to contact support, which was frustrating. I got it to work by going to my product page. For whatever reason. the serial from the email that was sent to me was not valid, but the one in the product page was.
Hi @Jeff-Rhodes and welcome to the Magix Sound Forge users community,
If you wish to officially request a Magix Tech Support ticket, see my twelve-step 'cheat sheet' in this comment:
https://www.magix.info/us/forum/unable-to-record--1272206/#ca1661047