Comments

gandjcarr wrote on 12/19/2012, 12:12 PM

Hi,

Runtime errors are not usually application errors, but windows system errors and most often related to running out of memory.  That is why we ask you to provide your system specifications when asking questions.  There are a couple of primary reasons for you getting this error.  1 You do not have enough RAM or System Memory to run the application.  2. You have too many applications running when you start this application and therefore there is no more memory available for this application to run or 3. Your installation is corrupted and it will not run and you need to re-install it.  If I were you, I would look at number 1 first, then number 2 and as a last resort, number 3.

Good Luck,

George

rguffey wrote on 12/20/2012, 11:24 AM

Dear George,

Thank you for the reply.  I have tried all the solutions you recommended and they do not work.  I found a fix on a bulletin board at computing.net by user "bstjoc" that has worked to resolve the issue.  Here is the solution that worked on two computers we have each with Magix Edit Pro 17 Plus HD with the exact same runtime error message:

"Go to Programs Files\MAGIX\Music Maker 17 premium download etc.\ and double click the 'Online' folder. Now create a new folder inside the 'Online' folder and call it 'temp'. Put ALL OF THE .DLL files that you see in the 'online' folder only inside the 'TEMP' folder.  Restart pc and run program. I haven't had the error pop up since!"

We have not encountered any difficulties so far with relocating the .dll files, if we do in future then we will simply redirect the application to the temp folder.

Regards,

rguffey

 

gandjcarr wrote on 12/20/2012, 11:50 AM

Hi,

I am happy to hear that you solved the problem, and thank you for providing the solution and letting us all know how you fixed it.  Next time I hear of this type of problem, I will immediately think of your answer.

I do think that you were actually having some sort of windows and or application problem in that either the OS or the App was not able to locate the .dll files in order to run the program.  By putting the .dll files in a new folder, when you re-booted and ran MEP you forced both the OS and MEP to go searching for the files again which clearly were found.

Congratulations, you get 5 stars from me for researching and solving your own problem (even though I can't actually give any stars on your post) but you also get a click in the "thank you" box for coming back and telling us the answer.

Good Luck,

George

intv2 wrote on 12/3/2013, 5:25 PM

 

Dear George,

Thank you for the reply.  I have tried all the solutions you recommended and they do not work.  I found a fix on a bulletin board at computing.net by user "bstjoc" that has worked to resolve the issue.  Here is the solution that worked on two computers we have each with Magix Edit Pro 17 Plus HD with the exact same runtime error message:

"Go to Programs Files\MAGIX\Music Maker 17 premium download etc.\ and double click the 'Online' folder. Now create a new folder inside the 'Online' folder and call it 'temp'. Put ALL OF THE .DLL files that you see in the 'online' folder only inside the 'TEMP' folder.  Restart pc and run program. I haven't had the error pop up since!"

We have not encountered any difficulties so far with relocating the .dll files, if we do in future then we will simply redirect the application to the temp folder.

Regards,

rguffey

 

I didn't think this would work, but it did, however there are some mistakes, here are the corrections...

"Go to Programs Files\MAGIX\Music Maker 17 premium download etc   Movie_Edit_Pro_17_Plus\Online\ Now create a new folder inside the 'Online' folder and call it 'temp'. Put ALL OF THE .DLL files that you see in the 'online' folder only inside the 'TEMP' folder.  Restart pc and run program. I haven't had the error pop up since!"

 

Afropez wrote on 12/15/2013, 10:18 PM

I Don't know why, but this worked,

I had the same "Runtime error" and followed the: "Go to Programs Files\MAGIX\Music Maker 17 premium download etc   Movie_Edit_Pro_17_Plus\Online\ Now create a new folder inside the 'Online' folder and call it 'temp'. Put ALL OF THE .DLL files that you see in the 'online' folder only inside the 'TEMP' folder.  Restart pc and run program. I haven't had the error pop up since!"

thanks!!!!