Comments

johnebaker wrote on 10/11/2020, 2:29 PM

@Roy-DAgnessa

Hi and welcome to the forum

We need more information:

  • Your computer specification - see this topic for details required.
     
  • Windows version
     
  • The program version and variant (Free, Plus or Premium)

Any other relevant information eg are you changing the default install location etc.

John EB
Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Roy-DAgnessa wrote on 10/11/2020, 2:57 PM

Windows10 64-bit, Intel i7-7700 CPU @ 3.60GHz, 16.0GB RAM, NVIDIA GeForce GT 730

I didn't change default install locations. Simply, the program downloaded with XARA Web Designer Premium. XARA seems to be working fine.

SP. wrote on 10/11/2020, 6:20 PM

Try downloading and installing the Visual C++ Redistributable from Microsoft. It seems to be missing on your system for some unknown reason. Maybe this will help.

Roy-DAgnessa wrote on 10/12/2020, 9:13 AM

That did it! Thanks