Remix Agent has no sound

mattmachts wrote on 8/29/2018, 2:03 PM

Hey,

when I add a MP3-File via D&D in Music Maker it works totaly fine but when I try to use the Remix Agent it shows like the sound a an image which scrolles as I start the track but I have no sound at all. I also tried to use other types of Files. I even got the Addon for MP3 Files. It doesn´t even work with files from the original soundpool.

Thanks for your help.

 

Comments

johnebaker wrote on 8/29/2018, 3:55 PM

@mattmachts

Hi

We need more information - see this topic - include your computer spec and software full name and version number as detailed in the article.

Thanks

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

johnebaker wrote on 8/29/2018, 5:10 PM

@mattmachts

Hi

I have been testing further with Music Maker v27.0.0.16 and it is definitely a 'Catch 22' bug.

The Remix Agent requires the audio to be set to Direct Sound or Wave driver in the Program settings Audio/Midi tab, however if you also want to record MIDI played from the computer keyboard, external midi controller or when adding notes in the Midi Editor you cannot hear the sound from an instrument.

To hear the sound from an instrument when played from the computer keyboard, external midi controller or when adding notes in the Midi Editor the audio has to be set to ASIO or WASAPI , or ASIO4All if you have it installed, if an mp3 is put on the timeline it plays back OK, however the Remix Agent then has no sound.

I have sent in a bug report.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

russell-cross wrote on 8/30/2018, 7:25 PM

Hi, Yes it doesn't work with WAV files either in the new version. Works Ok in MM2014 tho! I'm new to this forum, how can we tell if it's been fixed, do we just have to wait for a new version to come out?

Cheers.

Russ

johnebaker wrote on 8/31/2018, 3:45 AM

@russell-cross

Hi

. . . . do we just have to wait for a new version to come out . . . .

Patches are released as and when they are complete - the program will tell you shortly after start up if there is a patch available.

You can also manually check if a patch is available by using Help, Update program online.

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

russell-cross wrote on 8/31/2018, 9:19 AM

Ok, thanks for the info and the direct sound workaround.

Russ