I've been trying to resolve issues with my MMM-15 Premium upgrade for the last month using tech support with no success. I am missing content. They keep giving me the same useless answer and now will not repond at all.
I see now that to be completely successful, the upgrade had to be carried out in a specific sequence. Of course, I was never informed of this beforehand.
I would like to uninstall MMM-15 and do a complete reinstall, including the Premium upgrade. Is this possible? Has anyone done this successfully?
I am hesitant to do so just in case it would make the situation worse or cause me to lose my "rights" to the upgrade.
I see now that to be completely successful, the upgrade had to be carried out in a specific sequence. Of course, I was never informed of this beforehand.
I would like to uninstall MMM-15 and do a complete reinstall, including the Premium upgrade. Is this possible? Has anyone done this successfully?
I am hesitant to do so just in case it would make the situation worse or cause me to lose my "rights" to the upgrade.