Reinstall of ACID Pro 10 fails

pr0cyn1c wrote on 1/14/2021, 2:33 PM

When trying to reinstall my software i encounter the following error:

Error: -2147163964 occured during installation
Module C:ProgramFiles\ACID\ACID Pro 10.0\x86\sfvstproxystubx86.dll failed to register.
HRESULT -2147024770. Contact your support personnel. 

Installed the 1st time with no issues...

Any ideas how to fix? Any ideas how to find an actual employee of this ^$&@$ company to report said error message to?

Comments

Former user wrote on 1/14/2021, 4:58 PM

This error has something to do with vst scan. I wish I could answer further. But I am noticing more and more people are getting angry at Magix. I hope someone there is seeing these forums. Acid pro is a great DAW and I hope they realize that. I support magix for bringing it back to life but they need to fix this thing and not add anymore unnecessary bloatware.

pr0cyn1c wrote on 1/14/2021, 5:46 PM

Oddly enough i did find a solution on this site... searching the web was useless... but i searched the forums for "HRESULT -2147024770. Contact your support personnel. " and found a post with the information on updating/repairing the C++ redistributables ...which apparently is the issue. So i removed those, then restarted, then launched the acid installer.. and presto...it worked. Cheers ~g
 

johnebaker wrote on 1/15/2021, 5:43 AM

@pr0cyn1c, @Former user

Hi

See this Support article for Error: -2147163964 .

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

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SKUIX0 wrote on 1/15/2021, 7:50 PM

Este erro está relacionado com a varredura vst. Eu gostaria de poder responder mais detalhadamente. Mas estou percebendo que mais e mais pessoas estão ficando com raiva de Magix. Espero que alguém vendo esses fóruns. O ácido pro é um ótimo DAW e espero que eles percebam isso. Eu apóio o Magix por trazê-lo de volta à vida, mas eles precisam consertar isso e não adicionar mais bloatware desnecessário.

I think Magix is betting his chips and directing his efforts to Samplitude. I bought Acid Pro 10 and I am very frustrated and even sad. In my country these things are extremely expensive. This software will hardly be fixed, it has many bugs which makes its use impractical.