Comments

SP. wrote on 5/25/2021, 1:24 PM

@jean-marie-e Please contact sales support at infoservice@magix.net and ask them for help.

emmrecs wrote on 5/25/2021, 1:27 PM

@jean-marie-e

Welcome to the Magix user to user forums.

If you can remember/guess the email and password you originally used when purchasing Independence Pro you should be able to access your Magix account, go to My Products and find the listing for Independence. Your serial/activation key should be shown there.

If you cannot remember/guess that email and password the only possibility you have is to send as much information as you can about the original purchase to infoservice@magix.net and ask for their help. There is no guarantee they will be able to help you, sorry!

Jeff
Forum Moderator

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