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browj2 wrote on 11/21/2022, 8:59 AM

@Heinrich-Rosenberg

Hi,

You can only use the email address that VDL2016 is registered to. That same email address is your user name for your account on Magix.com.

If you changed your email address, go into your account and Magix.com and change it there. You may also want to deactivate one of the devices for VDL2016. Then open VDL and you should be able to activate it.

John CB

John C.B.

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