RE-ACTIVATION?????

bugrit-member-since-2013 wrote on 6/19/2020, 7:42 AM

I have had this program since 2014, I now want to get it re-activated. But without a human being in sight it is not very easy.

The program has been activated before, twice or three times

My user name IS bugrit, But I cannot use it.

Can someone human sort this out for me PLEASE? Thanks in advance - bugrit.

Comments

johnebaker wrote on 6/19/2020, 8:11 AM

@bugrit-member-since-2013

Hi

Your last logon using 'bugrit' was 26/8/2019 and the account is still active - there are 2 possible options preventing you logging in on that account:

- using the wrong or misspelled email address

or

- using the wrong or misspelled password

In the case of a password issue the can click the 'Forgotten password' option of the login box and change it.

I have also edited your post for clarity and remove superfluous statements.

I will close this topic as you ahve already posted more information in a prior post.

John EB
Forum Moderator

 

Last changed by johnebaker on 6/19/2020, 8:16 AM, changed a total of 1 times.

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