I have had this program since 2014, I now want to get it re-activated. But without a human being in sight it is not very easy.
The program has been activated before, twice or three times
My user name IS bugrit, But I cannot use it.
Can someone human sort this out for me PLEASE? Thanks in advance - bugrit.
Hi
Your last logon using 'bugrit' was 26/8/2019 and the account is still active - there are 2 possible options preventing you logging in on that account:
- using the wrong or misspelled email address
or
- using the wrong or misspelled password
In the case of a password issue the can click the 'Forgotten password' option of the login box and change it.
I have also edited your post for clarity and remove superfluous statements.
I will close this topic as you ahve already posted more information in a prior post.
John EB
Forum Moderator