Purchasing dialog errors out

Michael-Prindle wrote on 6/2/2022, 6:06 PM

I tried to purchase Xara 3D Maker 7. First the VISA company flagged it because it was outside my country (USA). Then after several re-tries and after VISA approved purchase, then I suspect Magix flagged it after I tries several times. Such a pain just to make a purchase. I've historically had difficulty with Magix when registering all my software. Is my account locked? For how long?

Comments

PATIENT-X wrote on 6/2/2022, 8:57 PM

@Michael-Prindle

Hello, welcome

Please contact infoservice@magix.net for further assistance.

Stephen

Forum Moderator

browj2 wrote on 6/2/2022, 10:19 PM

@Michael-Prindle

Hi,

In your web browser on the Magix.com page, make sure that you are in the US site. There is a globe/map button at the upper right. You want the purchase to be in US$

Here is the link to the US site.

You can also go into your account on that site. I doubt that Magix would lock your account.

John CB