Purchase

michael-m59 wrote on 4/30/2015, 8:22 PM

I purchased software and now come to find out you are billing me monthly.  For what, the privilege of purchasing your software?  I never agreed to this and want to find out how to get a refund for the $50 you are charging me.  If this is some kind of licensing charge, I will send back your software and want complete refunds of the clips and the main program

Comments

johnebaker wrote on 5/2/2015, 1:25 AM

Hi

Which software - name and version - did you purchase and from where?

John EB

Last changed by johnebaker on 5/2/2015, 1:25 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.