Program is not working properly

luke-123 wrote on 8/13/2020, 10:25 PM

when I try and rewind a loop it gives me this message and when I try and convert to wav it tells me the file could not be saved. I noticed the font is different than what the program normally shows when working properly. I've tried logging out and logging in. Uninstalling and reinstalling. running as administrator. performing up dates on computer and program. restarting computer. The weird thing is it has been doing this for two weeks straight than one day out of the blue I tried it and it worked like normal and I was able to make a track and export it but the very next time I opened the program I was right back to this, thanks for your time please help.

Comments

SP. wrote on 8/14/2020, 8:15 AM

You wrote it worked for one time out of the blue and then it didn't work anymore. How many time had passed between the time it worked and the time it didn't? Maybe a Windows update enabled something that made it work and the next update disabled it again?

luke-123 wrote on 8/14/2020, 11:30 AM

Two days and you are correct there was a windows update a day after it had worked. After the update it went back to not working.

luke-123 wrote on 8/14/2020, 11:41 AM

Robert-Eriksson

14. August 10:49

I had the same problem. Check if the the Controlled folder access protection is on. It wants to reac... for what ever reason this comment doesnt appear in this thread but It partially showed up in my email. After searching controlled folder access protection in forum search bar I found this

Hi

With all the problems you are having it would suggest that your Antivirus/Firewall is blocking the program.

Are you on Windows 10 and using WIndows Defender as your AV?

If so try turning off Protected folders in Defender as follows.

Open Windows Start menu.

Type Windows Security.and select it when it appears in the list

Click Virus & threat protection on the left pane.

Scroll down to Ransomware protection on the right pane on the screen.

Click Manage ransomware protection.

Click the toggle button to turn off Control folder access option

I am using avast, and after turning off ransomware shield my program is running correctly. thanks robert I'm not sure what happened to your comment but your advice helped.