Comments

rraud wrote on 5/4/2020, 4:48 PM

Hi @pjny-2020 and welcome to the Sound Forge group.

Which version of Sound Forge? 365 versions only allow activation to one PC at a time. Other versions are two... If that's the case, log into your account in the Magix Service Center to see and deactivate one,.. or a deactivation can be done in the SF "Help" menu
 

pjny-2020 wrote on 5/4/2020, 6:22 PM

Thank you, I’ll try to deactivate the one on the previous computer.

pjny-2020 wrote on 5/4/2020, 6:38 PM

SOUND FORGE VERSION 14.0

pjny-2020 wrote on 5/4/2020, 6:42 PM

Now it says that the serial number has already been registered to another email address ! Error code: -24

rraud wrote on 5/4/2020, 7:02 PM

Use the email address that you used when the product was originally purchased. Otherwise contact the Magix Customer Service Sales Team which handles activation issues and such.
 

pjny-2020 wrote on 5/4/2020, 7:05 PM

Thanks for the suggestion.