Problems with footage

nicolas-r wrote on 9/8/2020, 11:19 PM

Hey guys, I'm new to editing and Movie Edit Pro and am currently having a lot of issues with my footage.

I'm using MAGIX Video deluxe 2021 Plus

It's a bit hard to describe my problem so here's a video instead:

The footage seems to have a mind of its own 😬 this kinda thing also happens when I use the playback. The first time you go over a piece of footage with the playback it displays one thing, but the next time you go over the same footage at the same time it will display something different (usually the same thing but a few seconds before or later). The audio for the footage seems to be asynchronous in a lot of cases too.

The footage is in 3840 x 2160, but since I don't want/need to upload in 4K the movie is set to be 1920 x 1080.

Thank you in advance for your help!

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Comments

dmerc wrote on 9/20/2020, 1:03 PM

Understood, Sorry for unloading my frustration on you. I have both 2019 and 2021 installed. Older version works fine but new one is crap. Same computer, same OBS files. Sound is out of sync with video on OBS MP4 recordings ( 44.1KHz sound, stereo, 30fps video).

CubeAce wrote on 9/20/2020, 1:06 PM

@dmerc

Understood. Just remember it's not only you and the best way to try to get a patch is for the people it effects to email Magix. If enough complain and Magix begin to understand how the user base is changing, then there is more chance of a patch for the problem.

dmerc wrote on 9/20/2020, 1:34 PM

What's the best email? I will be glad to complain immediately.

johnebaker wrote on 9/20/2020, 2:01 PM

@dmerc

Raise a support ticket here reporting a bug in MEP 2021 it will go straight into their bug reporting system. Works much better than an email complaining.

John EB
Forum Moderator

nicolas-r wrote on 9/27/2020, 12:04 AM

Well, I never got a response in the OBS Forums, however I came across someone complaining that OBS was having issues with NVEC and so I switched to x264, looking for some of the recommended settings:

The x264 options are:
bframes=2 b-adapt=0 partitions=none scenecut=0 no-weightb weightp=0 sliced-threads aq-mode=0 subme=0 no-deblock

And this seems to work allright. It's not perfect, because the original issue pops up sometimes, but at least its much rarer now.

Also, if anyone is interested, here's the finished product 😄

Thanks for the help.

Lee-Saenz wrote on 9/27/2020, 12:26 AM

I have this same issue as you. Never had any problems with Magix ever before, but once I did the 2021 update I can't get through any of my work without massive glitches in all my cuts/edits. Nothing in my workflow changed other than the update, GG.

johnebaker wrote on 9/27/2020, 4:15 AM

@Lee-Saenz

Hi and welcome to the forum

Did you read the posts in this topic from here about OBS and dropped frames - check the OBS logs to see if it is dropping frames, if it is this is something MEP 2021 or many other video editors cannot fix..

John EB
Forum Moderator

nicolas-r wrote on 11/5/2020, 9:20 PM

Hey guys,

I have talked to the magix support and after a long back and forth, It seems you just need to uncheck "hardware acceleration for playback if possible" and "hardware encoding during export when possible" thse options are in file ->settings -> Program. Although I was already mostly done with my project at this point, this seemed to have stopped any Issues. Keep in mind that you need to start a new project with these settings.

According to the magix support, If this doesn't work, you should set the video mode to compatibility mode in the Display options.

Hope this helps anyone who has/had the same issue as me =)

CubeAce wrote on 11/6/2020, 1:34 AM

@nicolas-r

Hi Nicolas.

Thanks for the updated information.

That sort of sucks for anyone using that type of content.

Now I wonder what the export will look like and how long such projects will take to export as well as how well they will play inside MEP and VPX.

I also wonder if it's the simpler answer for problematic files from some mobile phones.

For now, personally I think I will stick with using the new settings I made in OBS but very interesting information.

Thank you.

Ray.