PROBLEMS TO INSTALL VEGAS PRO 365 (Installation is not completing)

pedro-f wrote on 2/5/2023, 2:51 PM

It's been a pain for me to install Vegas Pro 365. Turns out I uninstalled it because of some unknown internal errors that I couldn't resolve. As soon as I tried to reinstall, the installation was slow and didn't seem to complete. I need the community support to help me understand this issue. Before uninstalling the program, an error message appeared. And when I try to install Vegas, the system keeps asking me to continue, as if "something" was interrupting the installation and, to continue, I had to keep clicking on the button "continue".

On the first attempt the installation completed up to 68% and suddenly returned to 1%, as if it had started over. Why is this happening? If not resolved, I will stop being a Magix customer.

Comments

ericlnz wrote on 2/5/2023, 4:24 PM

@pedro-f You are on the wrong forum as Vegas has its own, as the Important Posts at the top of this forum advise https://www.magix.info/us/forum/vegas-support-forums-here--1294808/

Anyway it appears there is currently an issue with the Magix download server which is causing several users to have similar problems to you. Apparently it has been reported to Magix so we await a resolution.

pedro-f wrote on 2/5/2023, 4:28 PM

I found a solution. Thanks.

Dimitris-Mougis wrote on 2/5/2023, 5:57 PM

What was the solution if I may ask?