Problem with update .268 5.1 audio

gmlotkow wrote on 8/18/2018, 6:37 AM

Took the update 16.0.1.268, just getting started editing a new project and found an issue associated with audio. Dropping a clip onto the timeline, everything works fine, when I right click the audio track, and extract audio channels, the preview then studders in slow motion. I can scroll just fine, but playback is slow motion, jerky. Any ideas?

Self built computer with:

Intel i7 K8700 Coffee Lake processor

Corsair RMX Series RMX750 750 Watt 80 Plus Gold Fully Modular ATX Power Supply

Microsoft Windows 10 Pro 64-bit - 1pk DSP OEM DVD

Corsair Hydro H115i Pro RGB Water Cooling Kit

ASUS 24x Internal DVDRW SATA Writer

2X - Corsair Vengeance LPX 32GB 2 x 16GB DDR4-2666 PC4-21300 C16 Quad Channel Desktop Memory Kit

Seagate Barracuda Pro 4TB 7,200RPM SATA III 6Gb/s 3.5" Internal Hard Drive

2x - Samsung 960 EVO 250GB V-NAND M.2 2280 PCIe NVMe Gen 3 x4 Internal Solid State Drive (on MB)

Samsung 860 EVO 500GB MLC V-NAND SATA III 6Gb/s 2.5" Internal Solid State Drive

with a Dell U3415W 34.08" UW-QHD 60Hz HDMI DP Curved LED Monitor

Comments

johnebaker wrote on 8/18/2018, 8:30 AM

@gmlotkow

Hi Greg

. . . . when I right click the audio track, and extract audio channels . . . .

The issue is with using DirectSound, for audio playback in the program settings, with 5.1 Surround Sound.

This issue can be replicated without extracting the audio channels, by turning on 5.1 Surround Sound in the Mixer, this is what extracting the channels does.

As a work around changing the audio playback to Wave driver the issue disappears.

Can you send in a bug report please, I will do the same.

@browj2

Another one for the bug list!

HTH

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

gmlotkow wrote on 8/18/2018, 10:07 AM

Thanks, took the update about 1 month ago, time for a serious project, 5 minutes into it, BAM! Whats next..

Self built computer with:

Intel i7 K8700 Coffee Lake processor

Corsair RMX Series RMX750 750 Watt 80 Plus Gold Fully Modular ATX Power Supply

Microsoft Windows 10 Pro 64-bit - 1pk DSP OEM DVD

Corsair Hydro H115i Pro RGB Water Cooling Kit

ASUS 24x Internal DVDRW SATA Writer

2X - Corsair Vengeance LPX 32GB 2 x 16GB DDR4-2666 PC4-21300 C16 Quad Channel Desktop Memory Kit

Seagate Barracuda Pro 4TB 7,200RPM SATA III 6Gb/s 3.5" Internal Hard Drive

2x - Samsung 960 EVO 250GB V-NAND M.2 2280 PCIe NVMe Gen 3 x4 Internal Solid State Drive (on MB)

Samsung 860 EVO 500GB MLC V-NAND SATA III 6Gb/s 2.5" Internal Solid State Drive

with a Dell U3415W 34.08" UW-QHD 60Hz HDMI DP Curved LED Monitor